Trackon Couriers — timely delivery and misbehave by the branch manager

Address:

Varshamedi Anajr, 370110

I got a call yesterday from the anjar branch but not from tracking the person was saying that he is calling from pavan courier and they are unable to provide the courier at my delivery address. I insisted them that please transfer it to gandhidham branch as that is more convenient for me to collect.

When i am calling back today then both the branch persons are not responding properly and saying that don’t call on this number again.

I am unable to understand what kind of service is this. People are not knowing how to talk with customer and if you guys are not having any branch in anjar or no facility to deliver the product to customer then why you people are accepting it at the first place.

Please confirm that my courier is exactly with which courier agency right now.

Please resolve the issue at earliest as the consignment is for books and i need them on urgent basis as having exam in two weeks.

Early resolution is highly appreciated.

Poonam saini