Trackon Couriers — trackon courier surface consignment no.[protected] parcel altered and theft

Address:

MULUND WEST / THAKURPUKUR, 400080 / 700063

This is regarding Surface Consignment No.[protected] which was delivered on 5th February 2020.

Sender : Mulund, Mumbai 400080, Maharashtra
Destination : Thakurpukur 700063, Kolkatta

The Package was packed and handed over in Trackon Mulund west office itself with the help of an employee and was weighed 16.18 kg on 25th January 2020.
We had tracked all the items being sent along with Declaration form. A copy of which was provided in Mulund Office as well.

The delivery was done by delivery boy named Abhijit (Phone : [protected]) on 5th February 2020 around 12:30 pm.
He just asked to check if there is no bomb inside and made a unnecessary hurry in getting the paper signed as delivered correctly and said all others issues to be reported directly to Trackon Office.
as their job is to just deliver package from office to destination.

The issue is that the Package was tactfully altered in the transit between and many of the valuable items are being stolen from the parcel.

Over all Missing Items :

Food:
Fig bars - 8 missing out of 12 sent
Lind packet - Packet opened and more than Half chocolates missing

Cosmetics :
4 Assured lotions - Entire Box Cartoon missing
1 FH shower gel - 1 missing out of 4 sent
5 Hand gels - All 5 missing

Clothes :
1 Blue Denim - missing
3 Net Shrugs - missing
1 Black spaghetti - missing
1 Red Suit dress - missing
2 Black gloves - missing

We are also attaching all the photos :
1. Individual boxes and Items Sent along with List, Declaration Form.
2. Final Package that was packed at Trackon Mulund office
3. Package received at destination (internally altered)

Now they are saying that it is thefted by someone and it happens in between transit. We cannot do anything more on it. Go through http://trackoncourier.com/Home/ContactUs for more details.