Trackon Couriers — Undelivered consignment for 16 days

Dear sir/ Madam,

I'm sorry I'm having to write this here but I'm completely frustrated and utterly disappointed. I ordered LIVE FISH from Pondicherry, consignment no. [protected] and I was expecting that the package would be delivered within 10 days at max. My consignment was booked on 17th April from Pondicherry to Shillong, Meghalaya. Today it's 1st May, 15 days since the booking. I'm yet being told that the consignment is not gonna be delivered today too. it has been in Guwahati since 29th April, 3 days now. Guwahati is just 100km away from my location and there's nothing in between. All my fishes are dead, it's more than loss of money, it's loss of lives. I share the blame too for trusting your courier to deliver it within 10 days, but tomorrow it's gonna be 16th day and I don't have any surety whether it will be delivered or not. I'm sad beyond imagination.

Regards,
Pratik Gautam.