Trackon Couriers — v poor service and irresponsible

Address:	560076
Website:	www.trackoncourier.com

My vendor had couriered a parcel and was accepted by trackon services from jaipur. After reaching bangalore, i received a call saying that thwy dont have delivery service to the mentioned address.

When i questioned why did u accept the courier when you dont have the delivery service? For that she answered "we dono all that madam and we will not tell" v rudely. After argument she accepted to deliver on alternate address i provided.

But its been 18 days and i have not received till now on my alternate address given. Every day i call they either dont respond or they say we donot know.

Why are you running this service if they you are not aware of the status or cannot answer? Why is it so negligent? Why there is no update? Who would bar the loss of the parcel?

Customer service number is pathetic nobody respond. Why do you have the number when you cannot respond? For name sake? Please shut down your company and stop troubling people like this