I am priyanka from neeri nagpur. My brother mohd. Sahil sent me a parcel weight 2.5 kg on 13 june 2018 from sadulpur, district churu, rajasthan (331023). Everyday i was checking my tracking status using no.[protected]. On 21st june itself tracking status showing that my parcel had reached nagpur. But till now 28 june2018 i didnt get my delivery. So i called on this no. [protected] and i talked with ms. Sneha, gyangana, 24 pragati colony, opp sai mandir, wardha road, nagpur. She told me that their delivery boy forget to deliver my parcel and they will scold him and its our courier mistake only. Sometimes we forget to deliver old parcel and she will send him to give my delivery but till now i didnot get any call from delivery boy so i called that lady again she talked very rudely did rough behaviour and stated that she is not going to send and said do whatever you want. And now she is not reciveng my call. I am continously calling her to ask about my courier when it will reach my place. Is it the way your people are talking with coustmers. I am not asking about her personal things i just want to get delivery of my courier.
There was some important stuffs in my parcel and my parents expecting that will reach soon but around 15 days over still i am waiting. If track on courier not intererested to give parcel on proper destination so please tell directly. If it will be continously i am going to give complaint to higher authority Was this information helpful? |
Calls were not answered by courier boy
[protected]
Dtls [protected]
Date 20/6/18