[Resolved]  Tradus — Faulty Mobile products being sold by Tradus

Address:New Delhi, Delhi

I have unfortunately bought a Jivi mobile from Tradus last year but the product is defective. Wrote several mails to Tradus but they deflected the matter and asked me to take up with manufacturer. I didnt want to keep and wanted to return. Tradus is selling bogus and defective products and their customer care exec are party to it. What should be done in this circumstance? The defective mobile phone is lying with me. Now it has automatically become locked. ROHIT KUMAR
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Complaint marked as Resolved 
Tradus India customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2015
Tradus India Customer Care's response
Kindly get in touch with the seller which you had selected at the time of purchase as Tradus is not the manufacturer or service provider. Tradus is a open platform where buyers and sellers are doing business together and we facilitate the transaction.
Verified Support
Jan 15, 2015
Tradus India Customer Care's response
Kindly get in touch with the seller which you had selected at the time of purchase as Tradus is not the manufacturer or service provider. Tradus is a open platform where buyers and sellers are doing business together and we facilitate the transaction.
Verified Support
Jan 15, 2015
Tradus India Customer Care's response
Kindly get in touch with the seller which you had selected at the time of purchase as Tradus is not the manufacturer or service provider. Tradus is a open platform where buyers and sellers are doing business together and we facilitate the transaction.
Verified Support
Jan 15, 2015
Tradus India Customer Care's response
Kindly get in touch with the seller which you had selected at the time of purchase as Tradus is not the manufacturer or service provider. Tradus is a open platform where buyers and sellers are doing business together and we facilitate the transaction.
Verified Support
Jan 15, 2015
Tradus India Customer Care's response
Kindly get in touch with the seller which you had selected at the time of purchase as Tradus is not the manufacturer or service provider. Tradus is a open platform where buyers and sellers are doing business together and we facilitate the transaction.
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