Tradus India Complaints & Reviews

I have unfortunately bought a Jivi mobile from Tradus last year but the product is defective. Wrote several mails to Tradus but they deflected the matter and asked me to take up with manufacturer. I didnt want to keep and wanted to return. Tradus is selling bogus and defective products and their customer care exec are party to it. What should be done in this circumstance? The defective mobile phone is lying with me. Now it has automatically become locked. ROHIT KUMAR

I have purchased black flip cover for galaxy grand 2 and i have submitted the complaint mail to [protected]@gmail.com on 27/07/2014. the copy of the complaint is " the flip cover for samsung grand2 supplied vide the order no. 13532568 dt.17/07/2014 by Tirath corporation on 23/07/2014 is found to be defective. the defects are 1) the name SAMSUNG printed on the cover is not fully printed or it is fadded. 2) the top edge of the flip cover pasting is not good. hence the supply is not good. kindly arrange to replace the same. 'the above cover was purchased thinking that the supply will be good and this is the first time i am purchasing materials through online. kindly do the needful. photos are enclosed for your reference." and finally i have received the reply from Tirath corporation on 12/08/2014 is given below: "We are very sorry for this Please contact tradus.com They will refund your full amount and keep this cover with you no need to return us you got your money back Thanking You, untitled Tirath Corporation Online Merchant Ph. +91-[protected], [protected]" then i asked them to guide me for submitting the complaint but so far i have not received any reply from Tirath corp. finally i am submitting the complaints to you. i am feeling that i have made a mistake to buy materials through online. pl help me V.RAMESH, [protected], [protected]@yahoo.com 4 AttachmentsView allDownload all

I have placed the order(12 items) on tradus.com. Order ID: #13584589.

They did not delivered 6 items in that. Quantity is wrong for few items. I made complaint within 7 days as per their T&C. But their response is not proper.

For example, I had ordered “Yardley Gold Original After Shaving Lotion 100Ml” Rs.170 worth. But they sent only 50ml. I made the complaint within 7 days as per their rule. I asked the status after some day since they did not reply. I came to know that their reply was gone to my spam folder. As per their reply I sent the photos of the product. They are telling they cannot refund the money now since it is more than 7 days. Even I made the complaint within 7 days as per the rule that customer care person is not understanding. He is keep on telling, you did not send the photo within 7 days. Sending the photo is to help them. It is not my job to send photo. How they can send the product without verify it properly? They are cheating now!!!

I am writing this letter to inform you that the Pen Camera which I have purchased from online Tradus on 21st May, 2014 is not working properly.I returned you the Pen camera but I didn't receive the amount(690 rupees) which I paid through Blue dart.I have sent many mails regarding this issue but there is no response.I am very much disappointed and request you to return my money as soon as possible.Please find the attached bill of the Pen camera.

This is my first online purchase through tradus and i didnt had a bad experience ever in my life. The First thing about tradus is that they dont even care about the customer satisfaction an the second thing is that a paid customer must be seeking for his product everyday because they dont deliver the product as promised.Very bad site.

My Complaint against the tradus.com :

MY ORDER DETAILS ARE BELOW:

Order ID: 13470820
Seller Name: Venktron_India
Dispatch Date: July 7, 2014, 11:59 pm
Courier Name: Tradusmumbai
AWB No: 536b59ada198d
Expected Date of Delivery: July 9, 2014, 11:59 pm


I booked an order through tradus.com site on last saturday,
After two days they sent an email like this:

Hi Abdul Majeeth,

Below is the summary of your Order ID: 13470820

SubOrder ID: 13470820_01 (Kingston Data Traveler 16GB SE9 Pen Drive (Steel Body)):

As per information provided by the Seller TechGeek, your item shall be delivered by tomorrow.


So i believed that my order will be delivered tommorrow, but i lost my faith because 4 days gone after receiving that message. Now the promised delivery date also gone yesterday. And not yet delivered. So it make me tensed.
Yesterday i Sent a message about this issue to the TRADUSHO profile in your site(https://www.consumercomplaints.in) for that he didnt give a single response and not even sent a reply message to me. From this we can know taht whether they are caring about their customers or not. Definitely NOT .

The mentioned seller is from Mumbai, me too from Mumbai only and moreover seller's location is just 5kms away from my home but takes already 5 days time . They didn't delivered my product within the expected delivery time.I cant trust them after this. The TRADUSHO also not replying me. Thats why i decide to register a complaint againt them.
Sir I request you to take serious and necessary action and make them to deliver my product by tomorrow (11 july 2014)

THANKS IN ADVANCE

REGARDS,
ABDUL MAJEETH

I BOOKED TWO MEMORY CARD OF 16GB FROM SUMAN ENTERPRISES, NEHRU PALACE, NEW DELHI. BUT I RECEIVED ONLY ONE MEMORY CARD OF 16GB IN THE COVER. THE DETAILS OF ORDER IS GIVEN BELOW ITEM - TRANSCEND 16GB MICRO SD STORE - SUMAN ENTERPRISES, NEW DELHI (MOBILE#[protected]) COURIER - ECOMEXPRESS TRACKING NO.[protected] DELIVERED ON 26.06.2014 ADDRESS: VIVEK PATIL, JAYSHREE NIWAS, NEW MANDALA VILLAGE, S.T. ROAD, MANDALA VILLAGE, MUMBAI-88, MAHARASHTRA---MOBILE NO. [protected]

The product i recieved is of cheap quality and not acording to the description and image shown on the website. It is not chrome and is of black colour and its not hardened steel as described on the website. It already started rusting and the head of the baton is also loos and can not be tighten. It doesnt have any rubber grip aswell as described. How can i returne it as i tried many time to contact customer service but its writen that i can reach seller directly. Please tell me how i can return it and get my money refunded as i am not able to reach customer service for tradeus as there is a loop on there website and i cannot post any feedback, i tried many times with pics attached but no use. Ant the seller address i got on the courior is also fake. Its relisales H-41 Ashoke vihar phase 1 Delhi 110052. I called the no provided on the courior but every time the say the office is closed. The no is [protected]. My order id is 13387623. Thanks..

Never Ever buy Branded watch from tradus.com. they are selling branded watch at very low cost, I got a TISSOT watch Item: Tissot PRC 200 Black, Sub Order ID, 13310556_01.THEY GAVE 45% discount, and took 4765 INR from me, but the watch is FAKE.after 1 week of buying I went to TISSOT showroom to compare my watch with TISSOT showroom watch.then identified that it is FAKE.so please friend don’t buy any watch from TRADUS.
also you can check following site
http://forums.watchuseek.com/f62/how-spot-fake-tissot-prc-200-a-339622.html
Regards
Bijan Saha