This is my first online purchase through tradus
and i didnt had a bad experience ever in my life. The First thing about tradus
is that they dont even care about the customer satisfaction an the second thing is that a paid customer must be seeking for his product everyday because they dont deliver the product as promised.Very bad site.
My Complaint against the tradus.com
MY ORDER DETAILS ARE BELOW:
Order ID: 13470820
Seller Name: Venktron_India
Dispatch Date: July 7, 2014, 11:59 pm
Courier Name: Tradusmumbai
AWB No: 536b59ada198d
Expected Date of Delivery: July 9, 2014, 11:59 pm
I booked an order through tradus.com
site on last saturday,
After two days they sent an email like this:
Hi Abdul Majeeth,
Below is the summary of your Order ID: 13470820
SubOrder ID: 13470820_01 (Kingston Data Traveler 16GB SE9 Pen Drive (Steel Body)):
As per information provided by the Seller TechGeek, your item shall be delivered by tomorrow.
So i believed that my order will be delivered tommorrow, but i lost my faith because 4 days gone after receiving that message. Now the promised delivery date also gone yesterday. And not yet delivered. So it make me tensed.
Yesterday i Sent a message about this issue to the TRADUSHO profile in your site(https://www.consumercomplaints.in
) for that he didnt give a single response and not even sent a reply message to me. From this we can know taht whether they are caring about their customers or not. Definitely NOT .
The mentioned seller is from Mumbai, me too from Mumbai only and moreover seller's location is just 5kms away from my home but takes already 5 days time . They didn't delivered my product within the expected delivery time.I cant trust them after this. The TRADUSHO also not replying me. Thats why i decide to register a complaint againt them.
Sir I request you to take serious and necessary action and make them to deliver my product by tomorrow (11 july 2014)
THANKS IN ADVANCE