This is my first online purchase through
tradus and i didnt had a bad experience ever in my life. The First thing about
tradus is that they dont even care about the customer satisfaction an the second thing is that a paid customer must be seeking for his product everyday because they dont deliver the product as promised.Very bad site.
My Complaint against the
tradus.com :
MY ORDER DETAILS ARE BELOW:
Order ID: 13470820
Seller Name: Venktron_India
Dispatch Date: July 7, 2014, 11:59 pm
Courier Name: Tradusmumbai
AWB No: 536b59ada198d
Expected Date of Delivery: July 9, 2014, 11:59 pm
I booked an order through
tradus.com site on last saturday,
After two days they sent an email like this:
Hi Abdul Majeeth,
Below is the summary of your Order ID: 13470820
SubOrder ID: 13470820_01 (Kingston Data Traveler 16GB SE9 Pen Drive (Steel Body)):
As per information provided by the Seller TechGeek, your item shall be delivered by tomorrow.
So i believed that my order will be delivered tommorrow, but i lost my faith because 4 days gone after receiving that message. Now the promised delivery date also gone yesterday. And not yet delivered. So it make me tensed.
Yesterday i Sent a message about this issue to the TRADUSHO profile in your site(
https://www.consumercomplaints.in) for that he didnt give a single response and not even sent a reply message to me. From this we can know taht whether they are caring about their customers or not. Definitely NOT .
The mentioned seller is from Mumbai, me too from Mumbai only and moreover seller's location is just 5kms away from my home but takes already 5 days time . They didn't delivered my product within the expected delivery time.I cant trust them after this. The TRADUSHO also not replying me. Thats why i decide to register a complaint againt them.
Sir I request you to take serious and necessary action and make them to deliver my product by tomorrow (11 july 2014)
THANKS IN ADVANCE
REGARDS,
ABDUL MAJEETH
Tradus India customer support has been notified about the posted complaint.