[Resolved]  Traknpay — Blocked account and not refunding rs.600

Address:560043
Website:traknpay.com/index.html

Please help me,

I am a developer and i develop a website and using traknpay website gateway (https://traknpay.com/index.html). i register on the website and using and they take rs.499+18% payment for one time and also rs40 my customer pay me after that they block my account. And not refunding my money.

First, they approve, i provide all docs and then they blocked my account.

Please help me.
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Sep 11, 2017
Complaint marked as Resolved 
As per talk with them, We resolve this complaint and i think Traknpay also think my problem, That i am just a developer not the own of site. I any of developer develop the website then its not a crime, If owner do some wrong things with site customer. Thanks you traknpay. At last i want to say that, TraknPay support is best. :-)
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Sir, i am telling you that just check docs one time and contact Lovepreet.

I am developer of KitoPay. Please SIR
Dear Jaspuneet Pandher,

I represent the risk and fraud detection team of Traknpay. We have looked closely into the complaint you have raised above with regard to our services.

We have noticed that the merchant which you tried to register (Doracash communication) is an alias of a previously blacklisted merchant called "Kitopay nanotech". The screenshot attached to this post contains details.

There were several complaints of fraudulent practices against your preexisting merchant ID ("Kitopay nanotech"). Your recharge portal was collecting customer funds and deliberately failing recharge transactions, thereby defrauding customers of their funds.

We have received complaints from the cyber crime departments of various states with regard to such fraudulent activity and as such, we have no choice but to block your account, as well as initiate criminal proceedings against both portals: "Doracash communication" and "Kitopay Nanotech".

Regards,
Team Traknpay

Dear Jaspuneet Pandher,

I represent the risk and fraud detection team of Traknpay. We have looked closely into the complaint you have raised above with regard to our services.

We have noticed that the merchant which you tried to register (Doracash communication) is an alias of a previously blacklisted merchant called "Kitopay nanotech". The screenshot attached to this post contains details.

There were several complaints of fraudulent practices against your preexisting merchant ID ("Kitopay nanotech"). Your recharge portal was collecting customer funds and deliberately failing recharge transactions, thereby defrauding customers of their funds.

We have received complaints from the cyber crime departments of various states with regard to such fraudulent activity and as such, we have no choice but to block your account, as well as initiate criminal proceedings against both portals: "Doracash communication" and "Kitopay Nanotech".

Regards,
Team Traknpay

My Name is Mannu Kundu. Maine ek phon book kiya Tha . Payment online ho chuki h. But my phone not received. Date of order 12-11-17. [protected]
My Name is Mannu Kundu. Maine ek phon book kiya Tha . Payment online ho chuki h. But my phone not received. Date of order 12-11-17. [protected]u

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