Transactree — Raising issue on transactree personal loan

I dint took any loan from Transactree as personal loan but also on my Cibil its reflecting the active loan and also they updated on 11th Dec 2022 I took loan how come its reflecting on my Cibil without taking loan .they are creating more problem because of them we people are suffering more by this fraud company and not even the costumer number they will drop on google
kindly look to this problem as my cibil is affecting and i am not getting any loan because of these fraud company