Transport Department Rajasthan — complaint against ajmer depot

I have to inform you that i booked three tickets on 21st oct, 17 for aligarh to jaipur for travelling date 22nd oct, 17 at 6pm. We reached on the aligarh bus stop at 5pm. We waited for the bus ajmer depot till 6:30 pm but bus not reached on platform. We asked on enquiry many times to mr. Umesh sharma he was saying that bus is not reaching on platform and not took ticket from me. According to mr. Umesh, ajmer depot not came on bus stop on 22nd oct. We waited till 9 pm but bus not came there after that we brought three tickets from uttar pradesh roadways. We spent 860 rs.in online booking from rsrtc so we want our money back. Please refund us as soon as possible.