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Rajasthan State Road Transport Corporation [RSRTC]
Rajasthan State Road Transport Corporation
Customer satisfaction rating: 12%
Submit a Complaint
112
COMPLAINTS

Rajasthan State Road Transport Corporation [RSRTC] Customer Care

Rajasthan State Road Transport Corporation

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Address
Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India - 302001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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1
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0

Phone:
Phone:
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1
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0
+91 14 1510 5097  [E-Ticket Refund/Cancellation]
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0
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0

Fax:
Fax:
+91 14 1237 4658  
+91 14 1237 4654  
+91 14 1236 0313  

Customer satisfaction rating
12%
Complaints
112
Pending
0
Resolved
13
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So far so good - The company responded to our notifications and is working on resolving complaints.

Rajasthan State Road Transport Corporation [RSRTC] related photos (37)

Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Rajasthan State Road Transport Corporation [rsrtc] — Transaction failure

 Vinit456 on Sep 13, 2020
I was booking online bus ticket through rsrtc website as guest user
Money deducted from bank account (Paid through...

Rajasthan State Road Transport Corporation [rsrtc] — ticket cancellation refund not get yet

 Anirudh Singhal on Sep 11, 2020
Hi team,

I have booked the super luxury bus for date 05 sept, 2020 from jaipur to delhi (Gurugram). But i...

 Dev Godha on Aug 11, 2020
Hello,
I tried to book volo for jaipur to ajmer but, due to website got crashed and my transaction was failed. Order id - ords_646666
Paytm wallet transaction id: [protected]

I have done the transaction on 3rd of august 2020.


not initiating my refund for fail transaction

Complaint Status


[Aug 11, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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     Lalit Vs on Aug 10, 2020
    I placed a successful payment but did not receive service.
    Money deducted but ticket failed.


    money deducted

    Complaint Status


    [Aug 11, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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       Er Ankush on Aug 6, 2020
      Please review...i have booked 2 online bus tickets...but no ticket number and pnr number given but money has been deducted. Transaction screenshot attached. Amount 499rs
      Mobile number [protected]
      Bus no. 143489
      Seat numbers 22 and 23


      Refund of deducted ticket amount
      Refund of deducted ticket amount
      Refund of deducted ticket amount

      Complaint Status


      [Aug 07, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
      Still no refund
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        Rajasthan State Road Transport Corporation [rsrtc] — Money deducted but ticket not booked

         Soniyagupta93 on Aug 1, 2020
        I was trying to book ticket on rsrtc online booking site but the transaction failed. I made payment through mobikwik. Money...

         Hitesh Kumar Garg B.Tech. Civil Engg, IIT(BHU), Varanasi (U.P.), INDIA on Jul 31, 2020
        I was trying to book ticket on rsrtc online booking site but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
        Booking date - 31st july
        Booking time - 08:01 pm
        Amount - 178 inr
        Boarding point - jaipur
        Destination point - sawai madhopur
        Bus type - express

        I did not get refund till now.

        I need refund of my money asap!!

        Complaint Status


        [Jul 31, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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           Birbal Panwar on Jul 30, 2020
          Resp Sir, I was stand near Jail bus stand Hanumangarh Jn. to go by rsrtc bus no RJ 13PA 4478 to my village Dulmana, (Pilibanga).
          Your conductor rudely behaved and denied that he will not Stop at Dulmana stand. The bus was not Fully seated, even approx 20 person was sitting inside.
          I don't know what is the stretegy of the roadway about stopping the Bus but behaviour of the employees of the corporation was very bad.
          I wants to know that why he denied even on a express bus stand stoppage.

          Complaint Status


          [Jul 30, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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            Rajasthan State Road Transport Corporation [rsrtc] — About failed ticket booking refund

             PRAVEEN KUMAR RAJORIYA on Jul 21, 2020
            I have booked one volvo bus ticket from jaipur to barmer on 17 july 2020 through (Rsrtconline. Rajasthan.gov.in) this transaction...

            Rajasthan State Road Transport Corporation [rsrtc] — About failed ticket booking

             PRAVEEN KUMAR RAJORIYA on Jul 20, 2020
            I have booked one Volvo bus ticket from Jaipur to Barmer on 17 july 2020 through (rsrtconline.rajasthan.gov.in) this transaction...

             Jasa ram on Jun 20, 2020
            The bus crashed into a truck coming from the side in traffic and its glass fell on my seat and i suffered a hand injury.


            Complaint Status


            [Jun 21, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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               kapildev solanki on Jun 17, 2020
              Sir mein gurugram to kotputli ke liye online ticket le rha tha or maine beam upi se payment kar diya or meri ticket b booked nhi hui h isliye muje mere paise refund kardo aappki bdi kripa hogi


              Ticket ke paise galti se transfer ho gye
              Ticket ke paise galti se transfer ho gye

              Complaint Status


              [Jun 17, 2020] Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                RSRTC — conductor not giving tickets

                 HVS JAITAWAT on Mar 18, 2020
                I boarded a bus from government bus stand pali. I took a ticket of charbhuja in the same bus which is going to udaipur. The...

                RSRTC — online ticket booking

                 Siddham Jasoria on Mar 10, 2020
                I have tried booking ticket twice from rsrtc site. Both times money was deducted from my account but nothing happened. First...

                RSRTC — conductor is denying to take passengers

                 Mahendra thori on Feb 11, 2020
                Sir, i am sitting in bus but conductor said that passenger going to chomu go in another bus. He is saying limited passenger...

                RSRTC — bus cancel without intimation

                 Rahul_ khandelwal on Feb 5, 2020
                I have booked a volvo bus from jaipur to delhi for 31/01/2020. My pnr number is[protected]. My bus time was 11.00 pm and...
                Complaint comments  Comments  (1)

                RSRTC — early departure before scheduled time

                 Krishna Murari Gangwar on Feb 3, 2020
                Dear sir
                I booked ticket for journey from farokabad to jaipur on 02.02.20 pnr. Noxjprj[protected] ticket no.[protected]...

                RSRTC — bus conductor denied for ticket by saying that printing roll is unavailable

                 Rishabhjain4444 on Jan 16, 2020
                I am traveling from newai to jaipur right now and the bus conductor asked me to pay the fare of 80 rupees and i simply paid.

                RSRTC — complaining about alwar nagar bus disturbance

                 Pushpendra jaiswal 28/12/2003 on Nov 28, 2019
                Sir,
                I am student of class 12 live at thanagazi. I go to alwar to study daily. I have rajasthan roadways monthly...

                RSRTC — partial ticket

                 Kailash73 on Nov 25, 2019
                Dear sir
                I use to rsrtc service from jaipur to deoli but conductor issue me ticket from jaipur to tonk so i argue with...

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