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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

transport.rajasthan.gov.in/rsrtc
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Updated: Jan 23, 2025
Complaints 293
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19
Unresolved
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Bad 😕 It seems that Rajasthan State Road Transport Corporation [RSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints(293)

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D
dinesh.jogaji
Jan 23, 2025
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Regarding refund

I had booked ticket from Ahmedabad to pavti on dated 28.12.2024 at 18:16 and Rs.504.50 money deducted from my account but ticket not generated.

Kindly refund the amount. I already had send email to [protected]@gmail.com on 28.12.2024, 07.01.2025, 12.01.2025 & 13.01.2025 along with the screenshot of transaction even I called to helpline number [protected] & [protected] multiple times but noone received the call.. Worst service...
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Himanshu Devanda
from Jaipur, Rajasthan
Nov 8, 2024
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Transaction success but showing failed

Address: Rajasthan

I went online to their site to make a student card. They asked me to pay 115 rupees for their charges, which I paid, but it is showing that the transaction has failed....
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Q
Qamoi
Nov 6, 2024
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Extra fare charge

I travel in rsrtc bus on 6nov. at morning time from masuda to kekri and bus driver took extra 5rs from me and when I ask why you charge extra fare he say you have 2 luggage bags and he didn't mention this extra rupees in ticket. My bus number is RJ14PC5484 I hope you take a appropriate action...
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G
Govindam123
May 31, 2024
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Rsrtc smart card rejected but refund not received

Address: Bhilwara

Sir, I applied for Rsrtc smart card monthly pass. My application no. Is 142763. My application form was rejected but the paid amount is not refunded yet. My application no. Is 142763. My transaction Id is YCPH(protected) and mobile no (protected).
Kindly refund my paid amount at the earliest.

Thank you...
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S
Stupid Scientists
Apr 17, 2024
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Amount deducted but ticket not booking

Two times amount debited from my account via UPI payment but still ticket not booked. Booking for Ahmedabad to bhandar journey on date 18/04/2024...
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PG9021
Apr 9, 2024
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I am booking ticket from jaipur to udaipur. 2 times balance deducted but ticket not generated. Information is given below
User I'd - PG2021
Transaction ID
1.- T2404062221481837128159
2.- T2404081251534169686996

[protected]@gmail.com
Contact no -[protected]
Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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    K
    Kjl1995
    Apr 7, 2024
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    For refund

    I booked 2 tickets from jaipur to pilani on 4 April 2024 my payment deducted from my bank account but ticket not confirmed...
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    D
    Dekhatri5901
    from Barmer, Rajasthan
    Apr 7, 2024
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    Money debited but no ticket issued

    I was booking a ticket from kota to sindhari, but due to payment gateway failure, my money was deducted from my account but no ticket was issued. I tried it again and it failed again.

    Transaction id :[protected]
    Transaction id for second transaction:[protected]
    Date of transaction:[protected]
    Journey from: kota
    Journey to: sindhari
    RSRTC username: Dekhatri5901

    Kindly resolve...
    +2 photos
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    G
    Gadhad
    Mar 18, 2024
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    Want my money back

    Address: Jaipur
    Website: Rsrtc

    Hello
    I booked my ticket yesterday on rsrtc web portal of volvo
    I was there on time
    I waited for almost 2 hour and middle of it I called enquiry office several times
    After all this time they say bus is not even completed its last schedule 11:40-4:40
    Next schedule was 4:40-9:30 somthing
    I was there on time
    I am not wrong
    I have to leave for my home
    I just want my refund...
    +2 photos
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    M
    Mahaveer Joshi
    Mar 10, 2024
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    RSRTC Employees Negligence

    Address: Chittorgarh

    Sir My name is Mahavir Joshi, I am a resident of Sava village of Chittorgarh. The incident happened today. Rajasthan Roadways which runs from Chittor to Udaipur has a stoppage after Chittorgarh at Bhadesar intersection. The bus is not stopping there and has taken out the bus from the over bridge itself. From 6 pm to 8 pm, two buses passed over the over bridge. Due to the negligence of roadways employees, Rajasthan Roadways always remains...
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    S
    Student381
    Mar 4, 2024
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    Conductor behaviour

    ON 4 March 2024 Rajdhani bus PB03AF8917 at 2:00 pm Bus conductor
    Talk with passanger rudely and sometimes the conductor argu with passanger .In many times the conductor use phone standing in front of open door of moving bus and when a busstand got near the bus the conductor rudely shouting on passanger to hurry and argue.I hope you will solve this problem Thank you....
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    S
    shrijal49
    Mar 3, 2024
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    Incorrect toll charged

    From Alwar to Bhiwadi round trip the correct toll amount that should be charge is suppose to be rs 127 but instead rs 192 is charged most of the time.
    when we have raised the complaint the fastag provider we got the response vehicle not visited at the toll plaza that' why round trip is not counted.
    we are sending the details of the trip on 01/03/2024 with photograps and fastag statement kindly look into the matter and resolve...
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    R
    Rajaram jat
    Jan 27, 2024
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    Regarding cancel of bus without information

    Dear Sir,
    I have done booking on dated 21.01.2024 for Kota to chittorgarh. The detail is attached with email.

    You have cancelled my bus without any information. I have suffered too much. Kindly refund my money. Otherwise I have to take legal action...
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    V
    Vaibhav kumar goyal
    Jan 13, 2024
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    Get wrong information of bus details

    I booked a online ticket form Dausa to sawai madhopur but I get wrong information of bus details and didn't receive any contact number of driver and conductor. And when I went to the dausa RSRTC dipo inquiry the Inquiry man told that he was not take information about online ticketing. And the inquiry man behaviour was not good.
    How i found the bus

    I want this solution from RSRTC if I didn't get this solution I will...
    +5 photos
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    R
    Raj jangid22
    Nov 24, 2023
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    No bus connectivity from chomu to sikar

    Address: Chomu (Jaipur)

    नमस्ते सर
    सर मै आपका ध्यान एक समस्या के ऊपर केंद्रित करना चाहता हु।
    चोमू के अंदर बस नहीं आती है सभी बसें बाहर हाईवे से निकल जाती है जिस कारण बहुत लोगो क़ो समस्या हो रही...
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    A
    Ayush91
    Nov 13, 2023
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    Payment refund

    Booked a ticket and payment got deducted but ticket wasn't booked and still haven't received a money back...
    +1 photos
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    K
    Kadeerkhan77
    Nov 6, 2023
    Dec 8, 2023
    This thread was updated on Dec 8, 2023
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    Amount got deducted but ticket not booked

    Address: Rajasthan

    I booked the ticket through rsrtc app and make payment through Google pay and amount got deducted but ticket not booked and shows that it's a bad request...
    +1 photos
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    P
    PiyushKumarMeena5
    from Pratapgarh, Rajasthan
    Oct 26, 2023
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    Payment successful but ticket not received

    Address: Village jirawata, Pratapgarh, Rajasthan

    मेरे द्वारा ऑनलाइन टिकट बुक की गई थी प्रतापगढ़ से जयपुर की मेने ऑनलाइन पेमेंट कर दिया लेकिन टिकट प्राप्त नहीं हुई...
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    L
    Loka8233376139
    from Udaipurwati, Rajasthan
    Oct 26, 2023
    Oct 26, 2023
    This thread was updated on Oct 26, 2023
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    Passengers hanging outside the door during bus running

    Address: Udaipur wati to Sikar road

    Bus running in overload condition. Passangers hanging out side the door when bus running. If anyone fall down from the door who will be responsible for that type accident. Please pay attention that big issue....
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    A
    Abby21
    from Alwar, Rajasthan
    Oct 25, 2023
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    Block of RC for vehicle RJ02 CB 5252

    Address: C22 Ranjeet nagar alwar

    Sir, i am a defence personnel and i have hyundai i20 register in 2012 at RTO Alwar and registration given and road tax paid for 15years. This year my car RC was blocked due to diesel vehicle not allowed in NCR after 10yrs. After that with available time during leave visited RTO for NOC for the same vehicle but RTO Alwar blocked my RC and not issuing NOC.
    Further it is requested that my vehicle was already registered for 15 year than...
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