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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Mar 25, 2023
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
22
16
Phone
+91 14 1237 3044
9
13

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Fax
+91 14 1237 4658

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Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints(250)

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This is regarding the jhunjhnu- nawalgarh toll, they are taking only cash and refuse to take through debit cards.
Even they are taking double amount of cash than receipt and giving threats at toll.
Contact- [protected]
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    Address:50 green town Dadi ka phatak jhotwara Jaipur Rajasthan 302012

    I have travelled yesterday on 08.03.2023 from Rajadhok Toll Plaza (BASSI) to MAHWA but the conductor charged from me Rs.135.00 fare from JAIPUR to MAHWA instead of BASSI To MAHWA and the distance between Bassi to Jaipur is approximately 40 k.m. hence I hereby request you to look into the matter and do the needful action against the conductor.

    Regards
    Madan Lal Meena, Mob.[protected]
    +1 photos
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      While booking a ticket from Sikar to Jaipur an amount of 210 was deducted but the ticket was not confirmed. Please refund and resolve
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        I HAVE BOOKED A TICKET JAIPUR TO MATHURA DATE[protected]
        MONEY DEDUCTED BUT DONT GET TICKET
        UPI TRANSACTION ID:[protected]
        Contact no :[protected]
        Seat no 22
        Udaipur vrindavan by mathura
        3:30 pm sindhi camp Jaipur
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          Ram Ram sabhi bhaiya n
          RSRTC me safai karne se pata chala ki safai kitni rahti h RSRTC ke bus me bhai me kya btau aap ko bhut hi jyada kharab laga muje ye safar kyoki bilkul bhi safai nahi h bus me
          Bus Jaipur se bikaner ke liye 7.55 AM
          20 Feb 2023 ko ravana huyi h
          Umid karte hu RSRTC Wale thoda dhyan denge and safai karwayenge jis se yatriyon ko paresani na ho
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            Address:Khatu Shyam Ji

            Bus Time Is Not Suitable, Passengers Wait For Almost 1 hour when bus is fully loaded And Conductor Behaviour Is Very Rude towards Passenger.
            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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              Address:Rsrtc

              I am traveling by khetri depo 12pm 15feb2023 from didwana to jodhpur the bus cundoctor was miss behaviour I have a seat but conductor was say stand up after stand-up cundoctor was sleeping
              Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                Address:Dujod Toll and Jilya Toll Plaza

                There is a toll road between Sikar to Kuchaman. But even after collecting toll at two places, the road is completely damaged. Kindly get proper action done.
                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                  Hello sir I've apllied for a Rsrtc RFID card on 04/01/2023 on rsrtc website. On the date 10/01/2023 card status showing dispatched but I didn't received my card till now please help me.

                  Thanks
                  Trilok chand goyal
                  App No. :- 85277
                  Card id :- [protected]
                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                    Address:Pali, Rajasthan

                    Roadways bus departing from Jodhpur has overloaded passenger more than seated capacity. Bus no is 4262

                    Driver and conductor are misbehaving and I asked for the refund but they denied.
                    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:Bhinmal

                      My smart card app no. 84661 was approved on 22december 2022 and i should get this within 10-15 days but still today on 13 january 2023 I don’t get my card. And whenever i tried to mail and call but didn’t get any response. Even they don’t share post tracking number or anything information regarding my card’s status
                      Jan 19, 2023
                      Complaint marked as Resolved 
                      I do it by my self and recieve today my rfid smart card. Useless to post complaint here
                      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
                      What you have done bro about this complaint please share because I've same problem
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                        I am service Air Force Police Officer and presently posted in Jammu Kashmir region. On 25 Dec 22, i was about to travel from Jaipur to Pali. There Mr. Jagan Singh came into the bus and misbehaved with me and also thrown luggage outside the bus. Is this the behaviour we desrve from our own citizens. I could have man handled him and could have taught him lesson then and there for misbehaving but being a responsible citizen, i choose to remain calm and opted to resolve my grievance through complaint. You are requested to take strict disciplinary action against him.
                        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                          I have completed my transaction and message was showing that bank not responding infact that's not the case as my amount deducted and no ticket is shown in my account till and no refund been done also.
                          Divyank1 is my user name
                          mail: [protected]@gmail.com
                          Upi ref no.:[protected]
                          Plz help
                          +1 photos
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                            Hello sir/mam
                            I tried to book ticket on the RSRTC website and amount Rs.524 was deducted from my account, but the ticket was not booked.
                            Ticket Booking Date - 19 December 2022
                            Travelling Date and Time - 20 December 2022 5:30 AM
                            Travelling From - Udaipur (Rajsathan)
                            Travelling To - Ahmedabad ( Gujarat )
                            Bus Service - Volvo
                            +1 photos
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                              Address:Rsrtc

                              I Mahendra singh travel rajasthan roadways.jaipur sindhi camp to nayapura kota..toatal distance is 250kilometer so why total journey time is 7-8 hours??..bus condition is very very poor and all windows is disturbed worst sound in my ear.and bus stopage many bus stand and stop on highways..
                              Why torcher all passengers sitting in roadways??and very irrtation soo please improvement rajasthan roadways and my feedback is ten out of zero..i have requested you please improvement roadways otherwise rajasthan roadways bus service stop in rajasthan and privatization all rajasthan roadways i hope you understand very well thankyou
                              Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                I am travelling from Udaipur to jodhpur from last 3 years with the same route with rsrtc buses. This time I had face and saw the behaviour of staff (conductor and driver), that they’re not even talking properly and abusing people when they’re asking for stoping the bus for their stop (even in a nice way). First of all they’re driving bus too slow and then blaming passengers and scolding students for their own fault. They’re not even stopping bus for the washroom. Behaving like they’re riding us for free. Bus no. 4781
                                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                  I have booked tickets rom Jaipur to Agra and cancelled it before 3 hours of journey as per the policy but still no refund received below is the reference id: XIDGA[protected]. As per policy i should receive the refund in 7 days but its more than 7 days from cancelling but no refund can be seen in account
                                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                    Address:Jaipur, Rajasthan

                                    I was in an accident in a RSRTC bus on 27th October 2022. Pali Depot bus number 5062 met with an accident at 5:15am in Banoli, Haryana resulting in the death of the driver, Parveen and many passengers being severely injured.

                                    Upon calling the RSRTC helpline, there was constant deference of responsibility. The helpline did not provide with any guidance on how to complaint in this scenario and upon speaking with the Pali helpdesk to iterate my grievance, the help line executive laughed and said that such accidents are common and there's nothing she can do.

                                    This is utterly deplorable and deserves punishment. People's lives are lost, belongings are broken and there's physical and mental trauma due to RSRTC's gross negligence.
                                    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                      I Was trying to book ticket on rsrtc online booking site but the transaction success. Money was deducted from my account but ticket was not booked. My transaction details are -
                                      Booking date - 22/10/2022
                                      Amount - 259
                                      Boarding point - gurugram
                                      Destination point - raghunathgarh, sikar
                                      +1 photos
                                      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
                                      Oct 20, 2022
                                      Updated by Skkumawat
                                      Please help me for this transaction i want my money back or confirm my ticket

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                                        I am Kapil Pareek from this side, age 22 years

                                        I want to make a complaint against a roadways bus driver for some things

                                        I sent this complaint on WhatsApp only on 4th date but no response has come till now.

                                        1. I was boarding the bus from Nagaur, so due to the huge crowd in the bus, I went to the driver's cabin, where I asked the driver to sit where there is a place for sitting on the gear box, then...
                                        +1 photos
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