Travbond — travbond cheated me and not giving my refund

Address:	C-18 First Floor, Acharya Niketan, Mayur Vihar Phase-1, Delhi, 110091
Website:	www.travbond.com

I have booked a turkey trip with my family on september 12th through one of the travbond agent mr raman. Based on the discussions as well as after seeing many good
Reviews, i trusted him and i proceeded with the booking. Once i have done the booking, afterwards i didnt get any proper response from them.

My travel was planned on october 26th and i did the flight booking by myself and i have paid an amount of 48000 rs as booking amount to the travbond.
From my booking date onwards, i, was regularly calling mr rishabh of travbond operation team and keep on asking him to proceed with the visa processing, but, he was soo
Confident that we have enough time to get the visa and kept on delaying to take an appointment with the visa center.

Finally, asking him many times to book the appointment for visa application, atlast he booked the appointment on october 14th and when we went to the visa centre
For the application submission, they didnt accept our application because they told us they need minimum 12 working days along with 2 holidays were coming up.
The visa center asked us to change the travel date.

Since our leave plan and everything were fixed so i came to know that we wont be able to go for the trip.
Because of this i lost all my flight ticket money since there is no refund for airline.

For the last two weeks i am following up with them continuously regarding my refund status but there is no proper reply from them.
Finally they told me that by october 30th they will update the status. Since i didnt get any status from them i called up them on today november 1 and
One person named mr anshuman attended my call after trying for 10-15 times and when i asked about rishab and my refund status, he told me that rishab
Has resigned the organisation 20 days back (But our visa booking appointment date was october 14th and we talked to rishab on the same day.
Even we have the mail proof also) and he was giving all nonsense and unacceptable replies reagrding our refund.

These guys are really cheating us. They have already ruined our vacation and now they are hesitating to pay our refund.
We need our hard-earned money back.