[Putting the same mail sent to them, no response received]
As discussed over numerous call conversations over the past month,
this is about my houseboat stay covered prepaid in my itinerary, which promised me:
- Relaxed, calm & safe experience of staying in a houseboat
- Delux Houseboat accomodation
- Flower decoration on arrival
- Candle light dinner, in addtion to breakfast & lunch
And please find below the variations:
- there were couple of crumpled roses thrown on bed in the name of flower-decoration.
- the room was shady and not maintained.
- judge the quality of the room by knowing that the other room of absolutely same quality being used by the boat-driver & the cook who stayed with us. It even had a portable TV inside, which we 'did not'.
- the property was badly in need of repair & was in dilapidated condition. It was damaged at several places.
- the bathroom was very dirty and completely unkempt. We could not even think of taking a bath the next morning.
- very low quality food served over boat and they were not even informed of we being vegetarian in first place, though notified to operators & to Antilog several times.
- No candle night dinner.
- though raised several times of shifting the place of boat, due to it been placed just side-by-side to another boat where there were a bunch of drunk people were partying late till night.
- Mosquito coils were provided only after repeated asking.
- Only thing possible in the name of safety, was if we could lock oursel[censored]p in the tiny dirty room provieded for full 14 hours (5:30 pm till 7:30 am)
I would demand a full refund of this stay in this case, as this is the least I could ask for the horrible experience I went through.
Was this information helpful?
