I have booked two flights on 6th and 7th oct 2021 with the PNR/booking reference number JWU9SA, and ZW2H5D and have cancelled the same on 12th oct 2021 for which i have not received the refund yet. As per the communication from travel look the refund from Airlines is not yet received and as per the confirmation mail from InterGlobe Aviation Limited ("IndiGo"), the amount is already been refunded to the virtual ID of the travel agency on 13th oct 2021.
however even if they have not received the money if i have paid them and its there liability to refund.
it is since two months i am following up for my money and there are no positive response which is been received it always stated that we have sent a reminder and same will happen in next 5 to 10 days.
have connected to there representative Mr. Junaid but it seems that they speak like an IVR only a kind of pre recorded messages
request you to kindly lodge a complain and take a strict action against such frauds. Was this information helpful? | 
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