Travel Raga Holidays — worst trip

Address:

New Delhi, Delhi

Travel raga is an unprofessional with no care about the client. We have a disaster trip which was organized by them. Initially when we were planning they told as many things. Firstly, the driver who was accompanied for the entire tour he was not professional and don’t have any knowledge where we have to go the entire trip and he was smoking. He just had done his driving. Apart from it, he has no interest on either to show the places or spots for which we have paid travel raga. As a client, instead of him to shown us the places, we have searched on internet and the travel itenary to request him to show us those places. We are completely on mercy of him. Out of 5 places on day one, we managed to see only one place which is mall road, manali even after argument with driver. He refused to show. Is this our fault. We have created the plan or the tour agent?
Now on last day, he said he will drop us on main highway at midnight at 12:30 pm and he was claiming for extra charges and tip. Whereas in the iteranry it was clearly mentioned that client will be drop to either airport/railway station as per their convenience. Pl note, we were 2 adults. Do these travel agent want u ato be on road in midnight to wait for taxi rather then dropping at appropriate place. Still do you guys think do you consider this travel agency for the tour socially for family.. I never ever recommend anyone.. Rather get booked local tour company so at least you can touch upon all points communicated and you can enjoy the trip for which you have paid a hafty amount. We have just wasted our entire money approx 60k for nothing since this company charged you almost 90% in advance before u travel. I tried to forget this nightmare and will urge all future customers to avoid this company.. Rather take makemytrip or else and book you local travel from that state local travel agency to get comfort and timely managed all spots covered. We hardly had covered even 50% of our spots i want to say, forget it for any travel pls. Pls. Pls.