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Travel Vacanza Complaints & Reviews

www.travelvacanza.com
2.5
Updated: Aug 27, 2020
Complaints 8
Resolved
4
Unresolved
4
Good! Travel Vacanza values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Travel Vacanza step up their efforts to fully resolve all complaints 👍
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Travel Vacanza reviews & complaints(8)

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A
amitas28
Aug 27, 2020
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non refund of devi darshan package

Address: Indiatravelyatra.com,Travelvacanza.com
Website: Travelvacanza.com

I, amita shah and my husband dr vinod shah had booked a two day package with indiatravelyatra..com and the advance online payment receipt is from travelvacanza this package was for 23rd and 24th march but due to the all india lockdown situation we were not able to travel to katra. We talked with mr aman on phone who asked us to inquire post lockdown. Waiting until may, this time the person on the phone said everything is closed and cut the...
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A
amitas28
Aug 15, 2020
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refund of helicopter devi darshan package

Website: Travelvacanza.com

Dear sir, i had booked for helicopter devi darshan package tour with travelvacanza tours and i have written several emails for which i have not received any reply. On telephone we were told to contact after post lockdown. We were not able to travel to katra during the all india lockdown due to coronavirus pandemic below i’m including the receipt...
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Vasantha Kalluraya
from Bengaluru, Karnataka
Sep 6, 2017
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pending refund of deposit

Address: New Delhi, Delhi
Website: travelvacanza.com

I have deposited rs 9000 for helicopter tickets for october 4th 2017 to vaishnodevi from katra and back. Later mukesh varma told that 4th october he will not be able to book and assured me to refund my deposit with in few days. Now even after 3 weeks i have not got my refund and they are continuously telling that it will happen with in a week. Mukesh varma and vishal are avoiding my calls.
Vasantha k
Bangalore
[protected]br...
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Ashik Patel
from Ahmedabad, Gujarat
Dec 26, 2016
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Refund of Helicopter trip booking.

Address: Ahmedabad, Gujarat, 380061
Website: www.travelvacanza.com

I have booked helicopter trip to Maa Vaishnodevi from Katra. I have booked worth of 02 no tickets.
But due to bad weather, The trip was cancelled by Company. & Stamped on my booking for eligble to refund full amount.
So i have reverted with same documents & asked for refund to Travel Vacanza. also i have submitted full proofs & Supporting documents for refund to booking office of travel vacanza. But initially they asked me to...
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Rachita Mittal
from Ahmedabad, Gujarat
Aug 11, 2016
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Helicopter tickets for vaishno devi

Address: 122018
Website: www.travelvacanza.com

We booked helicopter service for 8 passengers by paying inr 23200. On arriving at katra, we realized that chopper service was suspended due to bad weather and hence we had to cancel the tickets. After 2 months of regular follow up, we have just received a refund of inr 16000/- i. E. A total loss of 7000 even though shrine website indicated deduction of only taxes which in this case is hardly rs 300/-

The agents are now rude...
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M
Manab Samanta
from Bengaluru, Karnataka
Apr 28, 2016
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Cancelled helicopter ticket amount not yet refunded

Address: New Delhi, Delhi, 110092
Website: www.travelvacanza.com

We have booked 8 helicopter tickets from travelvacanza for travelling to vaishno devi on 19th October 2015.

The ride was cancelled due to bad weather and they assured us that the booking amount will be refunded within next 45 days...

I followed up with them for the last 5 months, but they are assuring me that it will be refunded soon...

I have not yet received the refund amount...

Please...
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Anuj Kaila
from Bengaluru, Karnataka
Aug 21, 2014
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Fraud - Non return of helicopter refund amount.

Address: New Delhi, Delhi

I am Anuj Kaila from Bangalore. I had booked the travel package from Travelvacanza for a trip to Vaishno Devi. The package was for 2 nights and 3 days (14th July, 2014 night to 16th afternoon) for 3 people. We had booked our helicopter for 15th July for going up and 16th morning return from SanchiChat. I spoke to a one Mr. Mukesh Kumar who confirmed the package and asked me to deposit Rs. 20500 in Travelvacanza's account for the helicopter...
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R
Romal Suri
from Mumbai, Maharashtra
Mar 12, 2014
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Fraud by Travel Vacanza for issuing non valid helicopter tickets

Address: New Delhi, Delhi

I Mrs .Romal Suri from Mumbai would like to bring to your kind attention that I had booked our Helicopter tickets on the 5th of Feb for the 9th of March (SUNDAY ) for VAISHNUDEVI DARSHAN, from Sanji Chat to Katra for four
passengers Romal Suri, Ashit Suri, Harjinder Singh & Deepinder Randhawa through travel agents Travel Vacaanza, New Delhi . We were issued tickets via email by them on depositing Rs.6000 in their account prior...
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