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Gujarat Travels Complaints & Reviews

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Last updated Dec 26, 2023
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Ahmedabad
Ahmedabad District
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Gujarat Travels reviews & complaints(103)

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V
veerrrr
Dec 26, 2023
Jan 9, 2024
This thread was updated on Jan 9, 2024
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Virendra mali lost bag

Address:ABUROAD 307026

I have lost my bag joinery jaipur to aburoad one of leave own bag and carry my bag..

Request you to check my bag which person carry..excess one bag in bus cabinet ..

Contactor name - Binti saini
Contact no[protected]
DOT -25/12/2023
DOA-26/12/2023

Regards
Virendra Mali
[protected]...
+13 photos
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B
beena alur
Nov 26, 2023
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Pune Vadodara bus

Bus was supposed to come at 12:30am at Chandni Chowk but it came at 4:45am & there was no call from driver or we were not given any bus details, tracking link or driver’s number … we were told to keep our bags inside the bus & as there was no place in the bus for bags those were lying on the way for other passengers. It was supposed to reach at 12pm to Vadodara but reached at 6pm. Pathetic service by Gujrat travels … will not recommend...
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K
Karan010101
Nov 23, 2023
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Rude, drunk staff person

Address:Shop No 2-3, Royal Palm Residency, Sama-Savli Rd, opp. Urmi School Over Bridge, New Sama, Vadodara, Gujarat 390024

They left me 30kms away from the city on highway. I told them to wait so I can call someone at my house to know the nearest possible drop point or bypass, but the driver and bus staff did not listen to me.They were very rude. Also I think he was drunk(other guy). The bus number is AR01T9411.. Date 22 Nov from pune to ahemdabaad.

Pathetic service. Never going to book ticket from this travels again....
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D
Danappa naik
Sep 24, 2023
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Change of bus category & boarding point

Address:Pune

This is regarding my journey on 19/9/23.Dear sir, I had booked a ticket from Pune to Bharuch in multi axle Volvo bus, Ticket no-TSAG23403311, PNR[protected], Seat no-S4, boarding from Wakdewadi. When travels called and told in short time, boarding point has been changed, when i come to boarding know that there will non-Volvo bus. Finally i had travelled with bus no- AR01W5151, I had paid for multi axel, so I need refund of rate difference....
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N
naveen14yadav
from Dehra Dun, Uttarakhand
Jul 9, 2023
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Refund not received

Address:Jaipur

I have booked my seat from Jaipur to sumerpur but as the bus was stuck at Delhi as informed by Bus driver/conductor and bus will be reach by office at 1 - 2 pm and 5 hour delay from the departure time from Jaipur. I request to the driver/conductor to refund my amount. They confirmed they have cancelled my ticket and I will get my refund but still refund not received. Kindly request you to pls do the needful. My PNR no is[protected]....
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J
jai prakash suthar
May 14, 2023
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Charging points

Address:ahmedabad

Seat n M N
Ar 11 B4747 bus Number

charging point not working my whole journey
[protected] date, ahmedabad to Hyderabad...
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S
sureshkumarc
from Calicut, Kerala
May 13, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Poor service at Ahmedabad ( dava bazar office)

There is no airconditioner in office and they have switched off the fan also
Their language is so bad The bus which I travel from Ahmedabad to Mumbai by MH47 BL0220 The staff of bus is even worst than office staff their language is foul charger are not working they have started Late by 75minutes I Nearly missed my onward journey they charged Rs 20/=for water bottle unnecessary wasting time during journey Driver even smoking 🚭 while...
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T
TusharThumar
from Pune, Maharashtra
May 9, 2023
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Bus Break down

I am traveling from Pune to vadodara in Gujarat Travels. And bus was break down in Mumbai. They had arranged another bus but seat was not allotted. I have book 4 ticket and the have arrange only 2 seats.

PNR Number[protected]

Please raise compliant again Gujarat Travels and inform him to initiate 100 refund...
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A
Abhijeet Abhijeet Kumar
Jan 4, 2023
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Teri mout

Address:Canal

Unban I'd please garina unban I'd helps 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😔😔😔😔😔😔...
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S
Shalaka Pravinkumar Bhandare
Dec 26, 2022
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Overall service from pickup to dropping point

Worst service I ever received in my travels in all aspect. First of all, bus was not standing on arrival point, in rain also they asked me to walk about an half km to reach "their" destination. Then total level of language of communication and understanding was third class, very bad towards women. They are not respective at all. Never I feel I'm your customer, who has paid money to travel and experience your service. they are literally harassing...
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A
Atulprabhakar
from NAVI MUMBAI, Maharashtra
Dec 12, 2022
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Low quality of service , Safety & Hygiene

1. Bus was so dirty & unhygienic, i have attached the pic of the pillow provided in the bus . Curtain & the blanket was also of same condition

2. My Footwear ( Adidas Brand ) got stolen from the bus . Bus staff boarded few local passengers on the way and the possibility is they might have taken it . when informed this to the bus staff they blamed me asking that i should be attentive .

3. While booking lots...
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A
Akhilmodi
from Hyderabad, Telangana
Dec 10, 2022
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Bus seating allotment

Respected Sir/ Madam,

Myself Akhil booked a bus from the "Redbus" website to travel from the bus agency name Gujarat Travels Ahmedabad to Hyderabad on Dec 9th travel date is on Dec 10th in the Redbus app I selected O, the seat which is on the left side upper comfortable as I was traveling single, when I entered in the bus they are giving me seat which I am not comfortable when I put my issue to bus driver and conductor their...
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P
Pammule
from Bharuch, Gujarat
Sep 10, 2022
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No response from driver

Dear customer your booking for Omerga, Bharuch at 12:10 AM.your bus no is AR01P7016, driver no is [protected] [protected], conductor no [CM].please report on your boarding point before 15 minutes of departure.Gujarat Travels

Driver is not able to pick the call, I have called multiple times before reaching to stop, but there is no response....
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K
Kusai Yamani
from Pune, Maharashtra
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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### service and Arrogant attitude of drivers

Address:Pune padmavati and several other locations

I am travelling from Pune to Ahmedabad and I'm told or rather given one 20 mins break. After a lot of asking the driver wakes everyone at 5.30 am for washroom which is 500 meters away and the drivers says washroom in 5 mins. Women are running and going and it is raining heavily.

Due to this crap if one of them slips who is responsible.
I'm working for a MNC where I work for 10 hours daily and they can't...
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M
Mihirdesai
from Pune, Maharashtra
Aug 8, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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Rude behaviour with customer. Drink and drive.

Address:Gujarat Ahmedabad. Bangalore

Staff are nonsense and behaves very rudely with customer. Pick up from starting point always 3 hours late. Drink and driving usual for this travels. Changing seat without informing customers. No cleanliness in bus. Immediately refund my money and shut down the travels immediately....
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G
Ganesh Nichal
Aug 5, 2022
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Bad Behaviour Of ticket checker and Driver .

My self sarojani Nichal .I was traveled 4 August 2022 in gujarat travels and Bus Number is GJ 03 BV 7914 . For My luggage driver and ticket checker talking very rufly . He says mi 4 time take your luggage and go back our bus
. Can this bus his fathers private property ? And he taking 500 rs for luggage . Without any receipt ....
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K
Kathoria22
from Ahmedabad, Gujarat
Jul 23, 2022
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Refund

Greetings for the day,

I am writing to raise a complaint regarding bus booking. I was looking for a bus from Dwarka to Ahemdabad. I booked a bus from the red bus app. I have selected Dwarka, but I don't know how it got selected as Dwarka circle, Nashik. I don't know why the app loaded another location. It automatically changed the boarding location. Kindly find the attached Bus ticket below.

Here are the details:br...
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K
Kathoria22
from Ahmedabad, Gujarat
Jul 12, 2022
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Refund as per advise not received

Am writing to raise a complaint regarding bus booking. I was looking for a bus from Dwarka to Ahemdabad. I booked a bus from the red bus app. I have selected Dwarka, but I don't know how it got selected as Dwarka circle, Nashik. I don't know why the app loaded another location. It automatically changed the boarding location. Kindly find the attached Bus ticket below.

Here are the details:

Ticket No: TR7B32442626br...
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K
Kathoria22
from Ahmedabad, Gujarat
Jul 12, 2022
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Wrong destination place

Address:Ahmedabad

Am writing to raise a complaint regarding bus booking. I was looking for a bus from Dwarka to Ahemdabad. I booked a bus from the red bus app. I have selected Dwarka, but I don't know how it got selected as Dwarka circle, Nashik. I don't know why the app loaded another location. It automatically changed the boarding location. Kindly find the attached Bus ticket below.

Here are the details:

Ticket No: TR7B32442626br...
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P
Palak Saboo
Jun 14, 2022
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Complaint regarding Bus ticket

Greetings for the day,

I am writing to raise a complaint regarding bus booking. I was looking for a bus from Dwarka to Ahemdabad. I booked a bus from the red bus app. I have selected Dwarka, but I don't know how it got selected as Dwarka circle, Nashik. I don't know why the app loaded another location. It automatically changed the boarding location. Kindly find the attached Bus ticket below.

Here are the details:br...
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