[Resolved]  Cleartrip — hotel room cheating cleartrip

Address:

Mumbai City, Maharashtra

I have had a very bad experience with the hotel i book with cleartrip.com my booking id
[protected]. The hotel did not give me the room i booked . And put me in another
horrible hotel tiny room with no windows .. i took trouble to browse through the hotels to choose a particular hotel ., how can the hotel guys decide which hotel i should stay ? they put me up in a small very horrible hotel, i had no choice but to take that room, This is unfair practice they show another hotel room and put me in some other hotel ? how disgusting and disappointing . . .kindly help me get refund .
cleartrip customercare says its ok if they do this .

Rafiq
[protected]