[Resolved]  countryclubvacations — refund

Address:

Karnataka

I have taken membership through offer received through lucky draw on 14/10/2012
as per facilities mentioned in the contract we can take holidays any time in year with 8 family members and free Gym membership in country club in indiranagar
My membership no is DT-72#1085 while we were deciding to take the membership or not they asked us documents like ID proof just to fill the form by mistake my spouse gave HDFC credit card also but to shocker of our life they swiped the credit card as soon as we got alert message from HDFC we asked the sales manager how wee present there to refunds as we really not decided the same ,t they refused ,we called our other friens in indiranagar if any such Gym is avaliable in indiragar they confirmed that nothing like that is present there ,we approached HDFC customer care for stopping payment to the merchnat through submittng merchant dispute form but HDFChas confirmed that we need letter from country clud for cancellation of membership and refund after writng several mails to cluntry club vacations no one has responded .Kindly need your interventaion to how to go about it as country club has cheated us very badly