[Resolved] Travelyaari.com — after booking confirmation seat change at last moment

Amol Gaike

from Surat, Gujarat

Address:	Sabarkantha, Gujarat, 383315
Website:	Travelyari.com

Dear sir,

I have booked ticket fir ahmedabad to Aurangabad on 10.08.2017 for jurney on 11.08.2017 at 6.40 pm. When i was contacted to your office as well as sagar travels office, the your operater tor told me that your ticket is confirm. And alao i have received mail and sms regarding confirmation of ticket till this time. Now suddenly sagar travels operator has told me that your seat is booked by two people... now sagar travels operator offering me last no. U34 seat on behalf o[censored]13 which is cheating with me. I will take this matter with consumer foram. I have also called 2-3 times but your officials also not giving me complain no. I have call recordings and sms and email confirmation. Details of the ticket are as below

Travelyaari.com mTicket No:[protected], PNR:[protected], Ahmedabad-Aurangabad, Neeta travels ctm char rasta near janpath restaurant, ctm, 06:40 pm,[protected], seat:U13, Sagar Travels (ISO-9001:2008), Name:Amol Gaike

Regards
Amol Gaike
[protected].

On Aug 11, 2017

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 14, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We have escalated the issue to the higher authorities to discuss the same with specific operator. We will notify once there is any update.

We appreciate your understanding with regard to this matter.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!