[Resolved] Travelyaari.com — Amount deducted 407 which not refunded yet

naik.ashu

from Mumbai, Maharashtra

Address:	Beed, Maharashtra, 431515
Website:	Travelyaari

Hi team,
While booking ticket through travelyaari website, an amount was deducted rs.407 and transaction was unsuccessful, on 18th feb 2017 with ref no igaavbfgt1 also ticket has not booked. As per our telephonic conversation, i made two transactions dated on 18th feb 2017, 1 was successful and other was unsuccessful and amount was deducted rs.407... For your ref, i have attached mini statement of my transactions please review and refund for the same...
Regards,
Ashish naik

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Apr 6, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We are unable to view the 2nd transaction details on back-end. However, please share the details below in order to further investigate & serve you better.

Transaction date -
Email id used while doing booking -
Contact number used while doing booking -
Passenger name -
Journey date -
Journey from & to -
Booked through Travelyaari site or any other site (Please mention the URL) -

Please share any other proofs which you have with you apart from the bank statement which you had shared with us.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!