Travelyaari.com — bus booking agency cancelled the bus

Mahashook

from Hyderabad, Telangana

Address:

Coimbatore, Tamil Nadu, 641041

On 17.10.2018 i booked a ticket to tirunelveli from coimbatore through your website. The travel agent was maaruthi travels. The agency said in the afternoon that the bus brokedown on the way so the journey is cancelled. When contacted he said that a mail was written to your office stating the cancellation of the trip and the money would be reimbursed, but till date i have not received any refund from your office. When contacted there was poor response. Hope looking to the complaint a proper response is expected and the money shall be refunded at the earliest.

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Travelyaari.com customer support has been notified about the posted complaint.

Nov 08, 2018

Updated by Mahashook eight days since I posted this complaint still I could not find any progress or communication related to resolution.

Nov 19, 2018

Updated by Mahashook The customer support is also not responding neither the travel agency, which keeps telling that it has notified the issue to the Travelyaari.com hope this issue gets settled with utmost importance.

Dear Customer, Due to Vehicle Breakdown your journey is cancelled for DOJ:[protected] and Service Number: CBE To Nagercoil 4.
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www.maaruthitravels.com