[Resolved] Travelyaari.com — Bus change at the point of departure

Vikrant Reddy Gunale

from Pune, Maharashtra

Address:	Latur, Maharashtra, 413512
Website:	www.rudrakashatravelslatur.com

I have booked a ticket to pune from latur dated on 07/05/2017 with the rudraksh Travels brand new gajal.
But at the time of departure they brought another bus which is not in good condition. When all passengers asked what about the expected bus i.e.gajal, the co ordinator gave us unrelated reasons.
That is very embarrausing. If travelyaari dosen't take any action on this Transport company then i have to go consumer forum.

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Jun 25, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We are unable to track the journey details through your email id or by name. You are requested to share PNR, Ticket number, Journey date, Contact number in order to discuss the issue & take it further.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Verified Support

May 25, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

Since, we haven't received any communication or requested details from your end hence we are closing this issue for now. Please reach out to us with requested info in order to proceed further.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!