Travelyaari.com — bus has not come on boarding point

Address:

Sadashiv nagar belgaum, Belgaum, Karnataka, 590001

Hi travel yaari,

This is to inform you the that yesterday i have book the ticket from your site and the ticket was from goa to belgaum (Pick up point was st, alex church calangute) and i have reached there at 5 pm after 18 minutes i have given call to operator when bus will reach at pick up point they said wait there bus will reach at 5:35 pm, i was waiting there and again i called at 5:45 pm to operator they haven't picked the call continuously i tried to call then they picked up call and told me bus is left from there (They haven't even call me) please come mapsa, i told them i can't come mapsa please cancelled my ticket and also i keep calling travel yaari.com but they have not resolve the issue.

I have attached the screenshot of call details and ticket please go through it and initiate the refund as soon as possible.

I am really upset with your service kindly do the needful.