Travelyaari.com — bus over booked

Address:

Faridabad, Haryana, 121003

Hi,
I was travelling from katra (J&k) to delhi through jamna travels bus service which i booked through travelyaari bus when i reached to catch the bus, i came to know that it was over booked and somebody else was occupying my seat which was given by bus service provider. The bus service provider didn't gave me birth till the end of my journey which was 700 km. I was totaly frustrated and even called travelyaari but didn't get any resolution.
Kindly process my refund as soon as possible.
Name: abhay katiyar
My ticket no. Is[protected]
Pnr no.[protected]
My contact no. [protected]