Address: | Jaipur, Rajasthan |
Sir/madam, i akhilanand dubey, 52 years booked ticket bearing ticket no.[protected] & pnr no. [protected] online booking thru travelyaari by bus operator delhi heart vikas travels from delhi to jaipur on dated 08/02/2019. Mr babulal sharma driver of bus operator not provided seat no. 03 as per allotted on line booking with saying that record of your booking details is not available with me. He provided seat no. 03 to other customer and collected rs. 250/- in cash from the said customer. I made complain to help line on phoneno.[protected]/[protected]/[protected] but they did not help me. They told me that your booking is cancelled. I contacted to mr. Sonu on phone [protected] then he confirmed the booking but unable to provide the seat.
I got harassment from the driver and conductor of bus operator during the night. I want the fair judgment and compensation because i made additional expenses for jaipur. I made so many request to various travel bus operator at dhaulakua, then i got one seat after paying a sum of rs. 250/-. The bus was very crowded because of gurjar morcha during that night.
I therefor request you look into the matter and take the correcting action against the bus operator and their employees. Was this information helpful? |
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