[Resolved] Travelyaari.com — Cancellation and conformation

Kevin Thaker

from Bengaluru, Karnataka

Address:	382480
Website:	travelyaari.com

Dear Sir,
I booked my return trip from Indore to Ahmedabad on 6th of Nov-2016.
I booked ticket on line and made payment through my debit card travelyaari.com wide PNR no[protected].
They booked me and my family for three sleeper and accepted my payment.
They sent me email of Cancellation of trip in the morning, but evening once again I received email and massage for travelling conformation, while I went to destination, i did not found any office or BUS.
Today morning when I call them for refund they says will take 5-6 days and not replying my mail for quick refund.
at the time of cancellation they are deducting money at a time.
when I asked for the refund of full ticket value and extra I paid to take alternate transportation they don't reply.
kindly help me for appropriate refund.

Was this information helpful?

No (0)

Yes (0)

Dec 10, 2016

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Travelyaari.com Customer Care's response Hi Kaushik,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

When we tried to track the details from back-end found that we received confirmation from operator on Sun, Nov 6, 2016 at 10:46 AM. But later, our support team tried calling you once we received the confirmation from operator, however there was no response, so they informed via email. Do see that your ticket has been canceled with full refund successfully. Your refund amount would be credited in the next 7-10 working days.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!