Since the customer satisfaction is also 28% which means that you guys are really not supportive to the problems of the customers .
[protected] Is the booking id and we booked with the wrong dates and after noticing it within 15 mins we called to which there were amendments at all. There was no benefit of doubt and also the cancellation policy wasn’t clear .
We called a multiple times to cancel it or to change the booking dates but helpless you’re .
Now because of you people and your stupid no flexible policy one person couldn’t go to Ooty . The person whose birthday it was .
The amount might not be huge for you but was for him who doesn’t have any support .
Also the your complaint forum says we ain’t registered
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