Travelyaari.com — checking of id for the purpose of boarding bus outside bus at unsecured location

I had booked a ticket for ludhiana - new delhi on 11.30 am punjab roadways volvo for 11 june 2018. The pick up spot sherpur chowk is located on highway without any arragment of making queue for boarding the bus. The punbus conductor insist on checking id prior boarding the bus. Due to crowd at the bus entrance and my hands occupied with bags this led to put my id unsecurely into pocket from where it got slipped in the journey which i realised after reaching destination and checking at hotel there. Though i am not fully blaming them for it but if they allow passengers to board and then show their i'd it will prevent such loss. The bus no. Was pb 08 cx 9053. I tried to call punbus enquiry to notify them but no body picked. If you could get phone no. Of bus conductor then he might tell if he has found id in the bus
Manoj kumar chaturvedi
Pnr no.
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