[Resolved] Travelyaari.com — driver didn't pick us up and left without us

Durgesh2565

from Ahmedabad, Gujarat

Website:

www.travelyaari.com

My travelyari ticket number is[protected] for mumbai to vapi on[protected]. I had called the driver about bus time and confirmed our location. But the driver didn't pick us up and left without us. I have called several times at travelyari customer care and i have been informed that the operator has not replied that suggests that nothing can be done if he does not reply and he gets away with what he did. I kindly demand a refund as soon as possible.

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Oct 19, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We have escalated the issue to the higher authorities to discuss the same with specific operator. We will notify once there is any update.

We appreciate your understanding with regard to this matter.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!