Firstly, the company provides false information about Buses on website. We booked return ticket (Amritsar to Delhi) from this fraud company on the basis of information provided on website.
But the travel exp. was horrifying.
1. The Bus was totally different from the information they have provided (Pathetic BUS).
2. The Bus broke down after 30 minutes drive in mid of nowhere in the highway. (We have to book other cab for comeback, not be mention it was midnight so we paid double charge to the cab service).
3. NOW IT'S AROUND 5 MONTHS SINCE THAN WE ARE ASKING THIS FRAUD COMPANY TO REFUND THE AMOUNT BUT THEY ARE NOT RESPONDING TO MAILS AND THEIR CUSTOMER SERVICE DEPARTMENT IS TOTALLY UNPROFESSIONAL.
4. THEY JUST GIVE YOU PROMISE FOR REFUND THAT IT WILL BE DONE IN 15 DAYS THAN 1 MONTHS THAN 2 MONTHS. AND NOW AFTER 5 MONTHS THEY SUDDENLY STARTED SAYING THAT IT WAS FROM NOT OUR COMPANY SO WE CANNOT PROCESS IT.
I AM 100% SURE THAT ALL GOOD REVIEWS HAS BEEN WRITTEN BY COMPANY ITSELF FOR PROMOTION & BRANDING.
I WILL NEVER RE-COMMAND ANYONE TO BELIEVE THIS FRAUD COMPANY & BOOK YOUR TRAVEL WITH THIS COMPANY. Was this information helpful? |
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