I tried booking a ticket from delhi to chandigarh through the app. I selected the seats and the transaction was made through paytm but after that the app just didnt show anything and the ticket too wasn't booked. I have every detail of the transaction. They say we have not received the amount. Paytm says the transaction is complete. Where did the money go? Did it just disappear in thin air. What a fraud service! They refuse to give me a refund and they don't even let me contact a higher authority from theirs. The customer service is very rude. First of all you'll have to wait for half an hour just for them to pick up the call and then they keep on telling me to contact tomorrow. Emails don't get replies. Then they say they're the largest ticket booking app. My money's stuck and i cant do anything.
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