Travelyaari.com — Ganesh travels (bus seat booked by travelyaari.com) cheat with passenger , No guarantee for your safety

Address:

Sonbhadra, Uttar Pradesh

I booked a confirmed ticket with travelyaari.com and my ticket no . is[protected] Journey date was 06:00 pm, monday 31 august 2015. It was Kota to delhi journey. Bus details:- Ganesh travels Seat No: E I went kota at boarding place before 5 pm, it was 1 hour ago . They told me that bus is in critical condition and need some repairing, and not ready for journey and they will arrange another bus for passengers. First they will arrange kota to jaipur bus (jaipur was not in our route)and after we have to shift in another bus (another bus will be also arranged by them at same time) . It was 9 pm (3 hours late), when they arrange another bus however it was fine. In the middle night when we arrive at jaipur (first destination) and it was 2 am of night . they told all passengers that their is no another bus and go your destination with government bus or by other way. It was 2 am of night and they did not care about passengers that they will die or not die. They just return some money (INR 300) to some passenger and told to go away. Travelyaari.com should take some actions against ganesh travels. This is not a way to journey. While i was booking ticket they offer me for insurance amount too (optional), what a good joke! is this way to treat passengers. So people don't trust them if you are booking bus ticket with travelyaari.com