[Resolved] Travelyaari.com — Money cut for unsuccessful booking

[email protected]

from Hyderabad, Telangana

Address:	Medak, Andhra Pradesh, 502305
Website:	travelyaari.com

Dear Sir/Madam

Please find the document attached herewith(screen shot of ticket booking details).

I tried to book ticket from Trivandrum to Bangalore on 11.04.2017 for journey date 14.04.2017.

While booking ticket through debit card the money was cut(Rs. 923/-) but ticket was not booked.

I tried 2nd time, again Rs. 923/- has been cut with unsuccessful booking.

In my bank transaction details twice Rs. 923/- has been cut.

Immediately a call came from travelyaari customer care and i upraised the happenings.

Again around 7 pm i called and enquired about my money cut, the customer
support executive informed that ticket was not booked due to technical problems and your money will be returned within 24 hours.

Am awaiting re-fund of my money Rs. 1846/- immediately as the ticket booking were not successful.

Regards,
Manjunatha Krishnappa

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May 15, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Travelyaari.com Customer Care's response Hi Manjunath K,

Greetings from Travelyaari!

You are requested to see all updates through ticket #91210. The rest of the duplicate tickets through other e-mail id's have been closed to avoid any miscommunication on the issue.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!