Travelyaari.com — not at all customer support from travelyaari in the situation of crisis

I had booked ticket from bangalore to pune. Worst ever journey!! Bus had breakdown (Clutch was stuck) our driver and cleaner ran away. Owner had talked to us, and to avoid situation switched off his phone. Travelyaari executive tried fulling said mechanic is working on it. No one has responded for 7hrs till we stopped their bus on the highway which was coming from other side (Thanks to toll). Driver from that bus helped to get ahead with their journey. We called mechanic from 5kms who repaired it somehow after long wait. After getting over with this drama for 8hrs, while riding ahead our tire busted somehow our driver controlled bus. After checking backup tire, we found it was punctured too.