[Resolved]  Travelyaari.com — Pathetic service

Address:

110001

I did the booking in Kinglong bus from Delhi-Nainital a month in advance and also selected the seats. To my horror when I boarded the bus it was a chartered bus and the seats selected were given to someone else. The seat given to us had AC ducts which wasn't functioning. We had a terrible experience. I kept calling travelyaari for assigning the seat I selected. They kept promising but could do nothing. Please DONT ever book your tickets in City heart travel bus as they cheat customers. I was travelling with my elderly parents and a kid yet faced so much inconvenience despite booking the tickets a month in advance.