Travelyaari.com — payment done but bus ticket not sent

Address: 307 Tripura apt bhusar ali kalwa thane dist, Thane, Maharashtra, 400605

Dear sir
I Sharad Rajpurkar booked bus thane to Ahmedabad
and made payment Rupees 978 for
Travel date 27.12.2019
Bus name :Global Travel 21.14 pm
Boarding at Kalwa naka

as per your instruction I have made Payment Rupees 978 by online debit card on 10.45 pm on 26.12.2019
and payment transfer to your account also I have otp id is 451472
but ticket information has not received .
Pl. do the needful
pl. call on M: [protected]
Email ID:

Regards
Sharad