[Resolved] Travelyaari.com — Pick and drop issue

kuks005

from Siwan, Bihar

Address:	Chandigarh, Chandigarh, 160043
Website:	www.travelyaari.com/boom-shankar-tour-and-travels-online

I have book the 3 ticket in bhoom shanker bus Chandigarh to katra. on 23 rd September 2016 departure time 9.30pm. i rech the 9.15 as per details mentioned in your site information. but no bus reached the mention bus departure stop.i have face totally harassment.NO any one guide properly .no anyone take the responsible.Finally they have prefer to sit the the bus moon light. these bus departure time 10.30pm .and the bus rout is Chandigarh to jammu. i have pay full ticket charges. i thing they were know that after reach the jammu no one call her. because sim not working there...i prefer to other one never go on this bad bus services.i want to punishment they give bad service . because i have go to with family that, s my bad journey. and bad experience..

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Nov 7, 2016

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Sep 26, 2016

Updated by kuks005 I have book the 3 ticket in bhoom shanker bus Chandigarh to katra. on 23 rd September 2016 departure time 9.30pm. i rech the 9.15 as per details mentioned in your site information. but no bus reached the mention bus departure stop.i have face totally harassment.NO any one guide properly .no anyone take the responsible.Finally they have prefer to sit the the bus moon light. these bus departure time 10.30pm .and the bus rout is Chandigarh to jammu. i have pay full ticket charges. i thing they were know that after reach the jammu no one call her. because sim not working there...i prefer to other one never go on this bad bus services.i want to punishment they give bad service . because i have go to with family that, s my bad journey. and bad experience..

Pick and drop issue

Verified Support

Sep 27, 2016

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

It would be great if you could share the PNR number, ticket number or ticket copy for further investigation & to serve you better.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Sep 27, 2016

Updated by kuks005 AS PER REQUIRED, DETAILS ARE ATTACHED PLEASE CHECK..

Sep 27, 2016

Updated by kuks005 AS PER REQUIRED, DETAILS ARE ATTACHED PLEASE CHECK..

Sep 27, 2016

Updated by kuks005 seat number Ticket PNR
11.[protected]
9.[protected]
12.[protected]

Sep 29, 2016

Updated by kuks005 please update...

Verified Support

Oct 07, 2016

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

As per mail conversation with concerned department, operator has confirmed that bus was on right time & also they dropped you in Katra.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Dec 16, 2016

Updated by kuks005 dear SIR I have no confirmation for bus right or not right and no drop in katra... all is wrong ...

Dec 26, 2016

Updated by kuks005 my answer pending