[Resolved] Travelyaari.com — Poor services, AC not working and bus was late by 7 hours. | |||||
I booked my bus from Jaipur to Kanpur with PNR[protected]. The bus departed 2 hours late. AC was not working. I booked one sleeper seat on individual basis. But they forced me to share it. Bus was over loaded. I didn't got place to sleep also. Seats were excessive dirty and it was smelly. Bus reached Kanpur late by 7 hours of scheduled time . Due to which I missed my connecting train. Services were horrible. The staff was shouting on passengers. Was this information helpful? | |||||
Apr 20, 2017 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support Mar 14, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! We highly regret the inconvenience caused to you, We have escalated the issue to the higher authorities to discuss the same with specific operator. We will notify once there is any update. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! Verified Support Mar 18, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! As per conversation with specific operator, they apologized for the inconvenience caused & assured that they provide better services in future. However, operator agreed to provide partial refund Rs 150 as goodwill gesture. We have asked our accounts department to process the same on high priority. It would be credited to your account in the next 5-7 working days. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! | |||||
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I request that my money Rs. 1118 maybplease be returned back.
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