Travelyaari.com — refund claim - for bus cancellation

Sir
With reference to the above subject, would like to bring to your kind notice that we had booked tickets for two from chennai to bangalore under smpl tours and travels through your site.
The bus got cancelled and it was not informed to us, after continuous telecon with smpk travels as well as travelyaari, we were given a bus operated by sharma transport (After a long waiting of 3 hours and continuous telecon) that also after payment 650/- per head for the seat.
As we have paid an amount of rs 2280/- towards the booking, we kindly request you to refund us the same at the earliest.
Travel details:
Ticket no:[protected]
Pnr no:[protected]
Bus time : 10.00pm (13.10.17) (Details attached)

Regards
Smruti
[protected]