[Resolved] Travelyaari.com — refund of bus ticket amount

Shivam Bhanot

from Nangal, Punjab

Address:	Ghaziabad, Uttar Pradesh, 201002
Website:	Punbusonline.com

On 29aug2017 i booked a volvo bus through punbus's website and the bus was scheduled for 29aug2017 at 8.50pm from delhi to amritsar but the bus was cancelled and i didn't even receive a notice for the same. I request you to grant me the refund of my bus ticket amount. Details of booking are -
Mticket no.[protected]
Pnr[protected]
Transaction id - tys_2540437

+2 photos

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Oct 23, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We have escalated the issue to the higher authorities to discuss the same with specific operator. We will notify once there is any update.

We appreciate your understanding with regard to this matter.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Verified Support

Sep 22, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We deeply apologize for the delayed response,

We have asked our accounts department to process the same on high priority. It would be credited in the next 7-10 working days as per bank refund procedure (Excludes Saturdays, Sundays & Public holidays).

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!