Travelyaari.com — refusal for refund

Website:

www.travelyaari. com

Bus ticket was booked online from travelyaari from jammu to delhi from golden temple tours and travels. However, after repeated conversation on mobile with bus operator for one hour i was intimated that bus has gone faulty and will not be run. I also approached travelyaari customer cate many times but nothing was done. I would request for refund asap. It was extremely painfull experience as i was left high and dry alongwith my family and my trip disrupted. More shocking was bus operator's behaviour that first of all they didn't inform about bus failure and then at last moment they expressed their inability to run the bus. My trip was completely spoilt. Now please refund my booking amount.