Travelyaari.com — regarding change of bus without prior intimation and bus breakdown during travelling

Address:Dhule, Maharashtra, 424002

Dear sir/madam,
I travelled from dhule to pune on 11.11.2018. Name of my travel which i booked was "atharv travels atharva c k patils travel". But instead of that travel, i forced to travel with "gupta travel" without prior intimation. This gupta travel left all the passangers before manchar city which is 75km away from pune due to some fault in bus. Gupta owner does not make any alternate arrangement of passenger as gupta travel was a substitute bus of atharva travels.

After inquiry, i found that no such bus namely "atharv travels atharva c k patils travel" is in existance nowadays. Owner of "atharv travels atharva c k patils travel" booked tickets online from travelyaari and make alternative arrangements of passengers in other buses.

I received a message from travelyaari that, they confirmed with "atharv travels atharva c k patils travel" that bus is scheduled.

If bus is not there then what travelyaari confirmed with "atharv travels atharva c k patils travel". It is now security issue of passengers specially ladies passengers.

This is a big fraud. If i dont receive answer regarding this, i will put a complaint in consumer forum against travelyaari.

Mticket number[protected]
Pnr[protected]
Date of journey - 11.11.2018
Passenger name - mandar
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My ticket was not booked but money deducted for Pune to Chandrapur plz check details about this issue and solve it shortly

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