Travelyaari.com — Shatabdi bus not started from indore to kanpur on dated 2/6/2016 at 11.30pm

Address:Kanpur, Uttar Pradesh, 208017
Website:travelyaari.com

Dear sir/ madam,

We have booked 02no sleeper birth on line by net banking in shatabdi bus service from indore to kanpur for 2/6/2016 (Travel yari) leaving at 11.30pm.. We wait at pick up point up to 12.45am, but bus was not arrived neither received "sms or phone call" for bus cancellation, even no phone nos. Were active given on travel shatabdi board at (Ayushi apartment).
You are requested, please refund my money with out any deduction in my a/c which was used for transfer money on line by net banking.

Details of ticket given below,

02/06/2016 indore kanpur:
02jun2016
http://www.travelyaari.com/ty2/ticket/printticket/3861a99bb1c087f10fae1314c02ce3d0_9246224_[protected]/? Mode=onward 1/2
[protected]
Ticket booked!! Booking date thu,
02 jun 2016
Indore kanpur
11:30 pm, thu, 02 jun 2016 12:55 pm, fri, 03 jun 2016
Shatabdi travels (Indore) ashok
Leyland 2x1 (45) nac seatersleeper
Pnr no. [protected]
Ticket no.[protected]
Boarding details
11:30 pm
02jun2016
Shatabdi travels gita bhawan road 4, aayushi apptt, gita bhawan road, indore
Aayushi apptt., gita bhawan
Landmark : aayushi apptt., gita bhawan
[protected], 2497799
Passenger seat no. Gender status total rs.
1664
Ajay kumar dubey 6 m confirmed
R s singh 5 m confirmed
Other pickup points • 00:00 am : radisson square
Cancellation charges
Between 0 hours and 8 hrs before journey time. : 100%
Between 8 hrs and 12 hrs before journey time. : 60%
Between 12 hrs and 1 day before journey time. : 40%
Between 1 day and 2 days before journey time. : 30%
2 days before journey time. : 20%
Terms &
Regards,
Ajay kumar dubey
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Travelyaari.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr Dubey.

Greetings from Travelyaari!

We are very sorry for the inconvenience this has caused you.

Please be informed that we are continuously following up with operator for issue faced by you. However statement given by him is totally different from yours, hence we are trying to arrange a conference call with operator so that a better resolution can be given to you.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!
Thanks and Regards,
Team Travelyaari.
Fraud Site.
Fraud Site.

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