[Resolved] Travelyaari.com — wanted to modify my ticket but it got canceled | |
Hi, I wanted to modify my ticket. Details: pnr number 11099363 ticket number[protected] hubali to vapi vrl travel, instead of modifying the ticket it got canceled because of site crash and the amount has been deducted from it. Photo attached of modifying. So please help me out with this, hoping for a fast response from your side. Thank you Niraj Was this information helpful? | |
Sep 29, 2017 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! We highly regret the inconvenience caused to you, Snapshot clearly shows that you were trying to cancel the ticket during that time it asked you for the reason for cancellation so your ticket got canceled as per cancellation policy. In case if you were trying to modify the ticket, you could have reached out to our support team, they would have helped you. Your refund will be automatically processed in the next 5-7 working days as per bank refund procedure. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! | |
 2 Comments | |
Comments
Sir, I have booked bus ticket from Mumbai to Sagar (karnataka) for date16/09/17.m Ticket no is[protected], PNR 19207081, TS[protected]OYMJ. I want cancel this booking and i could not do it online. Please help me. The contact phone no given by you is not correct . My mobile no is [protected].
K.L.SHANTHARAMA
K.L.SHANTHARAMA
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
437
Pending
0
Resolved
123
+91 80 4482 0000
2nd Floor, Mamoor Plaza, K.H.B. Colony, 5th Block, Koramangala, Bangalore, Karnataka, India - 560095
View all Travelyaari.com contact information
And secondly there where no option mentioned for reaching out to you for modification of tickets. So how could I'll come to know that.