[Resolved] Travelyaari.com — for refund amount

pratik198

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

Hi,
I had booked the ticket on 14 august from khamgaon to pune and my journy on 15 august and ticket no.[protected], amount has been debited from my account two times rs 1162 when i had called to your customer care your agent firstly said you have not booked any tickets from travelyaari i am very disappointed with you service and your agent missbahave his name is mr. Suman kumar.
I request to you please refund my amount in my source account.. Asap.

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Sep 29, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Travelyaari.com Customer Care's response Hi Pratik chavan,

Greetings from Travelyaari!

Thanks for giving your valuable feedback to us. We have gone through your feedback. We will counsel our staffs to behave politely and in a responsible way. Assured that you can expect good improvements in future. Henceforth, our staffs will give their good support to you.

We have received an extra payment towards Payu I'd# 11551767. We have asked our accounts department to process the same on high priority. It would be credited into Debit Card no. 428090XXXXXX8334 in the next 7-10 working days as per bank refund procedure (Excludes Saturdays, Sundays & Public holidays).

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!