[Resolved] Travelyaari.com — Ticket cancellation without information

Kush92M

from Dehra Dun, Uttarakhand

Address:	New Delhi, Delhi, 110080
Website:	Trabelyari

I have booked below attached ticket but when i reached at pickup point suddenly i come to know that the ticket has been canceled and the person from sahil travel told there is no bus from delhi to sultanpur and we are 8 member with 8 tickets with lady and childreen..

Now i want reason agar koi ticket nahi hai tho how can you book ticket... You guys are for what... Just to harash the passenger... If i don't get proper justification then i will go to next level... Don't try me pasions level..
Ham logo ka kita paisa kharch hua... Who will be answering...???

Travelyaari e-ticket & invoice for delhi - sultanpur bus booking pnr[protected]... Harassment...2

Travelyaari e-ticket & invoice for delhi - sultanpur bus booking pnr[protected]... Harassment

Regards
Kush shukla

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May 31, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

As updated by concerned team, Our support team tried calling you in between 5:30-6:00 PM but no response received from your end. But they stated that they have informed through email. However, we apologize for the discomfort caused. We have asked our accounts department to process the same on high priority. It would be credited to Debit card no. 549759XXXXXX1373 name on card - raj kumari shukla in the next 7-10 working days (Excludes Saturday, Sunday & Public holidays).

Note: Please confirm once you receive the refund so that we can close this issue.

You are requested to see all updates through ticket #91683. The rest of the duplicate tickets through other e-mail id's have been closed to avoid any miscommunication on the issue.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!