Travlook — Not received ticket cancellation amt

This to inform you that till date i have not received my ticket cancellation amt my ticket was Goa to ranchi on dated 6/1/2022 and REF NO IS REF[protected]
GOA TO RANCHI

SO PLEASE LOOK THE MATTER THIS IS SERIOUS ISSUE
I CONTACT TRAVLOOK FROM TELEPHONIC APROX 25 TIME BUT THERE IS NO SATISFACTORY RESPONSE

SO PLEASE TAKE ACTION TO TRAVLOOK

THANKS
NITISH KUMAR RANCHI