Travolook — Air Ticket cancellation Refund from travolook

Address:Gurugram

Autocorrected to RemainderConversation opened. 15 messages. All messages read.

Skip to content
Using Gmail with screen readers
in:sent
1 of 407
Your Booking is Cancelled with travolook.in: REF[protected]
Inbox
Updates
Ahmedabad to Mumbai – UK 936
Jul 11, 8:25 AM–9:40 AM
Take-off
Jul 11, 8:25 AM
Landing
Jul 11, 9:40 AM
Flight duration
1 hr, 15 min
Passenger name
SATYENDRA DAVE
Seat
-
Confirmation number
REF[protected]
Mumbai to Ahmedabad – UK 949
Jul 11, 8:00 PM–9:25 PM
Take-off
Jul 11, 8:00 PM
Landing
Jul 11, 9:25 PM
Flight duration
1 hr, 25 min
Passenger name
SATYENDRA DAVE
Seat
-
Confirmation number
REF[protected]
Mumbai to Ahmedabad – UK 949
Jul 11, 8:00 PM–9:15 PM
Take-off
Jul 11, 8:00 PM
Landing
Jul 11, 9:15 PM
Flight duration
1 hr, 15 min
Passenger name
SATYENDRA DAVE
Seat
-
Confirmation number
REF[protected]

Travolook
Sat, Jul 9, 2:51 PM
Booking Cancelled Reference No. : REF[protected] Need help, Our 24x7 Toll Free Support:[protected] Your Booking is Cancelled with travolook.in :REF[protected] Yo

Travolook
Sat, Jul 9, 2:52 PM
Booking Cancelled Reference No. : REF[protected] Need help, Our 24x7 Toll Free Support:[protected] Your Booking is Cancelled with travolook.in :REF[protected] Yo

Satyendra Dave
AttachmentsFri, Jul 15, 11:32 AM
Hi, This is Satyendra Dave fromAhmedabad my contact no is [protected] email id [protected]@gmail.com Pls refer to the email below regarding cancellation of my

support travolook
Sun, Jul 17, 1:26 AM
Dear Customer, Greetings from Travolook.in! This email is regarding your booking reference number :REF[protected] We apologize for the inconvenience caused to you

Satyendra Dave
Sun, Jul 17, 11:47 AM
Hi Neha, Noted below pls revert about twice payment debited from my credit card pls confirm payment rec'd one time or twice at your end Based on your reply I wi

Satyendra Dave
Tue, Jul 26, 2:28 PM
Hi Neha, I have yet not recd my refund amount Rs.7821/- Pls check and update refund status Regards

Satyendra Dave
Wed, Jul 27, 11:45 AM
Reminder...2

Satyendra Dave
Wed, Aug 3, 1:39 PM
to support

Hi,

I am following up for refund amount Rs.7821/- since long but not getting any correct feedback from your team after several reminders.

As and when i called your telecaller will give me next week date this is happening since last two week.

Pls look in to this and arrange to refund money without any further details

On Wed, Jul 27, 2022 at 11:45 AM Satyendra Dave wrote:
Reminder...2

On Tue, Jul 26, 2022 at 2:28 PM Satyendra Dave wrote:
Hi Neha,

I have yet not recd my refund amount Rs.7821/-

Pls check and update refund status

Regards
Satyendra Dave

On Sun, Jul 17, 2022 at 11:47 AM Satyendra Dave wrote:
Hi Neha,

Noted below pls revert about twice payment debited from my credit card

pls confirm payment rec'd one time or twice at your end

Based on your reply I will check with my banker accordingly

Regards
Satyendra

On Sun, Jul 17, 2022, 1:26 AM support travolook wrote:
Dear Customer,

Greetings from Travolook.in!

This email is regarding your booking reference number :REF[protected]

We apologize for the inconvenience caused to you.

This is to inform you that your reservation was cancelled due to an operational reason .

Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 10-15 working days (excluding Saturday, Sunday and Gazetted holiday)..

Your patience in this regard will be highly appreciated.

The refund shall be as per the policy.

For immediate assistance please call[protected].

To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on[protected].

In case of any queries, please mail us at [protected]@travolook.in

NOTE: Travolook agents will NEVER ask for card details, passwords, PIN, CVV, OTP etc. DO NOT SHARE these details with anyone over phone, SMS, WhatsApp, email or any other source.

Considering the COVID-19 situation, different state governments have laid out their respective protocols for passengers arriving at their airports. Before you travel, make sure to read and understand the complete guidelines of the city/state you are travelling to and comply with the same so as to ease your travel plans.

Regards

Neha

Support Team

[protected]

www.travolook.in

On Fri, 15 Jul 2022 at 11:32, Satyendra Dave wrote:
Hi,

This is Satyendra Dave fromAhmedabad my contact no is [protected]
email id [protected]@gmail.com

Pls refer to the email below regarding cancellation of my air ticket. I have yet not recd my refund amount.

I spoke to your customer care executive they are saying total refund amount is Rs. 7821/-

I have attached screenshot of my credit card statement in which Rs. 7821/- is debited twice so i request you to pls recheck and confirm exact status of refund and refund amount so that i can check with my baner if required

Thanks & Regards
Satyendra Dave
[protected]

[protected] Forwarded message[protected]
From: Travolook
Date: Sat, Jul 9, 2022 at 2:51 PM
Subject: Your Booking is Cancelled with travolook.in: REF[protected]
To:

logo
Booking Cancelled
Reference No. : REF[protected]

Need help, Our 24x7 Toll Free Support:[protected]

Your Booking is Cancelled with travolook.in :REF[protected]
Your booking is Cancelled due to fare expiration. Please contact our customer support at[protected] or send us an email at [protected]@travolook.in and one of our travel expert will be pleased to assist you.In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.
FLIGHT DETAILCALL US FOR ANY CHANGES OR HELP WITH YOUR FLIGHT AT[protected]
Departure

Vistara
UK - 936
Location
Ahmedabad International Airport(AMD) Terminal: Terminal 1
Jul 11, Mon 08:25
flight
Non Stop
Location
Chhatrapati Shivaji International Airport(BOM)
Jul 11, Mon 09:40
bag Check-In Baggage : 15KGTotal Trip Time : 01h 15m
Return

Vistara
UK - 949
Location
Chhatrapati Shivaji International Airport(BOM) Terminal: Terminal 2
Jul 11, Mon 20:00
flight
Non Stop
Location
Ahmedabad International Airport(AMD)
Jul 11, 21:25
bag Check-In Baggage : 15KGTotal Trip Time : 01h 25m
Traveler(s) Information
S.No. Pax Type Traveler's Name Ticket-No. Seat-No. Gender Date of Brith
1 ADT SATYENDRA DAVE - - M -
Price Information
Refund Amount ₹7821.00
Please feel free to contact us to confirm your itinerary, or other special requests (Seats, Meals, Wheelchair, etc.) and luggage weight allowances (a number of airlines have recently made changes to the luggage weight limits) 72 hours prior to the departure date. We look forward to help you again with your future travel plans.

Change/ Cancellation Policy
All travelers must confirm that their travel documents required are current and valid for their preferred destinations. The Tickets are non refundable . Once ticket is purchased, name changes are not allowed according to Airlines Policies, but some Specific Airlines allow minor corrections, usually involving 1-2 characters attracting a fees for this service. Prices do not include Baggage and Carry-On or other fees charged directly by the airline. Fares are not guaranteed until ticketed. Fare changes are subject to seat or class availability. All tickets are considered non-transferable & non-endorsable.

For immediate assistance please call[protected],[protected]

To make changes to your ticket reservation, please contact our Customer Service representative at our toll-free number on[protected]

If you have any questions, please mail us at [protected]@travolook.in

Copyright © 2022 travolook.in, All Rights ReservedVisit travolook.in

Satyendra Dave
Sat, Aug 20, 12:42 PM (4 days ago)
[protected] Forwarded message[protected] From: Satyendra Dave Date: Tue, Jul 26, 2022, 2:28 PM Subject: Re: Your Booking is Cancelled wi

Satyendra Dave
4:25 PM (11 minutes ago)
Remainder...3

Mail Delivery Subsystem
4:25 PM (11 minutes ago)
Address not found Your message wasn't delivered to [protected]@travolook.in because the address couldn't be found, or is unable to receive mail. LEARN MORE The resp

Mail Delivery Subsystem
4:25 PM (11 minutes ago)
Address not found Your message wasn't delivered to [protected]@travolook.in because the address couldn't be found, or is unable to receive mail. LEARN MORE The respon

Satyendra Dave
4:29 PM (7 minutes ago)
-------- Forwarded message[protected] From: Satyendra Dave To: support travolook, [protected]@travolook.in Cc: Bcc: D

Mail Delivery Subsystem
4:29 PM (7 minutes ago)
Address not found Your message wasn't delivered to [protected]@travolook.in because the address couldn't be found, or is unable to receive mail. LEARN MORE The respon

Mail Delivery Subsystem
4:29 PM (7 minutes ago)
to me

Error Icon
Address not found
Your message wasn't delivered to [protected]@travolook.in because the address couldn't be found, or is unable to receive mail.
LEARN MORE
The response was:
550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i24-20020a05620a0a1800b006bb4993ef80sor5458069qka.147 - gsmtp
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travolook
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    1521
    Pending
    0
    Resolved
    79
    Travolook Phone
    0124 643 4800
    Travolook Address
    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
    View all Travolook contact information