Travolook — Airline ticket refund not issued

I booked ticket on 21st April 2021 from Chennai to Pune flight ( travel date 26th April 2021), amount got deducted and then i received message that due to change in charge ticket got cancelled.

From that day i am taking follow up but they are saying wait for 10 to 15 working days. Now almost waited for more than a month they are saying some technical issue wait for 5 more days.

I wanted my refund back and need your help in this case. as it was cancelled from there side and they are giving money back.

REF id provided by the : REF[protected]

Thank you in advance.